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Patient Services Representative

$23 per hour

Global Technical Talent

Non-Clinical - Administrative/Patient Services Representative

Location: Playa Vista, CA

Onsite Flexibility: Onsite

Position Type: Contract

Contract Duration: 3 months

Pay Rate: $23.00 / Hour (USD)

Shift / Schedule: Monday–Friday 11:30–22:00 (4x10 Hours); Saturday–Sunday 08:30–19:00 (4x10 Hours); will work every other weekend

Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Key Responsibilities
  • Primary point of contact for patient relations in person and by phone
  • Greet patients and assist in resolving patient concerns and escalating as appropriate
  • Check patients in/out and collect co-payments, give receipts, and reconcile payments
  • Verify patient demographics and insurance information in CS-Link/Epic
  • Schedule appointments and complete patient registration
  • Process and track referrals and authorizations for various insurance types
  • Handle patient/provider correspondence
  • Explain policies, procedures, or services to patients
  • Sanitize workspace using provided supplies and following department guidelines
Education Requirements
  • High school diploma or GED required
Required Experience
  • 1 year of recent experience working in an outpatient clinic or medical office setting
Nice-to-Have Experience
  • 2 years of recent experience working as a Patient Service Representative
Required Skills
  • Experience with medical insurance, referral processes, and benefit plans
  • Ability to read, understand, and respond to detailed oral and written instructions
Preferred Skills
  • Experience with CS-Link/Epic
  • Understanding of medical terminology
Benefits
  • Medical, Vision, and Dental Insurance Plans
  • 401k Retirement Fund
About the Client

This healthcare organization operates urgent care and outpatient clinical facilities, providing patient-facing administrative and clinical support services across its network. The client employs patient services representatives, surgical scheduling coordinators, authorization representatives, and other healthcare administrative professionals who manage patient intake, insurance processing, and care coordination on-site. With a standardized staffing model and consistent operational structure across locations, the organization serves a broad patient population in the Los Angeles area.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Vacancy posted 2 days ago
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