Patient Services Representative

Patient Services Representative

Immediate opportunities for Work-from-Home Patient Services Representative at American Health Connection (AHC). The Patient Services Representative (PSR) is a regular, full-time position with virtual training, company benefits, and 100% remote. No contracts! This is remote, but you'll still be an active, visible part of the team. You may be randomly on a camera snapshot during your work shift, never recording, just like being visible in the office (but with better coffee and comfier clothes). Each PSR is assigned to a virtual medical call center team that provides patients with full-service, central scheduling and communications services. Each team is assigned and receives customized training to support a medical health system client, like a hospital, medical center, multiple clinics, or a combination of all three.

Must have two years recent medical office experience.

Electronic medical record system (EMR/EHR) experience required.

Prefer high volume patient scheduling experience using electronic medical records.

Each PSR can expect to handle 80+ calls back-to-back per shift.

Candidates must have exceptional communication skills, including written (legible, concise, and with appropriate spelling) and verbal, including proper phone etiquette.

Must have a sense of urgency in assisting patients.

We require a private, noise-free, HIPAA-compliant space at home.

High school diploma or equivalent.

Proficient knowledge of Microsoft Office Suite is required. Proficient and self-sufficient technical knowledge on a desktop computer.

FULL-TIME DAY SHIFTS AVAILABLE: Monday Friday and must be available for rotating 4th weekends. Hourly Rate Starts At $17.00

We offer medical, dental, vision, life insurance, 401(k) Plan with Company match, and much more!