Office Manager

Staff and Administrative & Professional Faculty Applicants: Contact Human Resources at: View phone number on click.appcast.io View email address on click.appcast.io Teaching and Research Faculty Applicants: Contact Academic Affairs at: View email address on click.appcast.io Office Manager Working Title Working Title Office Manager Position Number Position Number 00499A Department Department BIOLOGY DEPT Location Location Norfolk, VA Type of Position Type of Position Classified Type of Job Type of Job Full Time EEO Category EEO Category F Administrative Support (Clerical & Sales) Job Description Serves as the primary front desk operator, including answering questions and triaging walk-ins, calls and emails. Provides administrative support to the department faculty, staff, and students. Also, provides program support to the Chair, Assistant Chair, Undergraduate Program Director. Monitors all departmental travel budgets and departmental gift accounts. Leads and directs the main office wage/hourly and work study staff. Type of Recruitment Knowledge, skills and abilities Working knowledge of effective office management techniques. Working knowledge of effective communication techniques with a diverse public. Customer service oriented with the ability to interact and communicate effectively with administrators, faculty, staff, students, and public to resolve administrative problems. Considerable organizational and administrative written and verbal communication skills. Demonstrated ability to work collaboratively and in a team environment to achieve departmental goals. Ability to maintain operational integrity and confidentiality in support of the department records, files, and data. Demonstrated ability to work independently with minimal supervision. Demonstrated ability to use Word, Excel, and PowerPoint to create business documents and to relay information and dates clearly and accurately. Some knowledge of basic accounting including balancing a budget, reconciling financial documents and reports. Special licenses, registration or certification None Education or training None Level and type of experience Considerable administrative experience to include composing, formatting, and proofing correspondence: data entry; arranging travel; and maintaining a professional’s calendar. Some experience processing payroll or new employee onboarding. Some experience with purchasing. Some experience using productivity tools such as MS Office Suite, Google Suite, Adobe Software, Qualtrics. Some experience using enterprise software suites such as virtual meeting software. Some experience using PeopleAdmin, BANNER , eVA or some similar programs. Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification) Someexperience working in an academic department of a college or university preferred. Considerable experience using Banner and Leo Online applications. Some knowledge of university and state policies and procedures. Conditions of Employment This is not a remote position. This is an open until filled recruitment. This recruitment may close after the five-day required posting period when a suitable pool of applicants has been generated. Annual Salary/Hourly Rate Annual Salary/Hourly Rate Salary commensurate with education and experience Job Requisition Number Job Requisition Number S02681 Job Open To Job Open To General Public Open Date Open Date 07/15/2024 Close Date Open Until Filled Yes Special Instructions Summary N/A Criminal Background Check Criminal Background Check The final candidate is required to complete a criminal history check. College Home Page Department Home Page Equity Statement It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply. Reasonable Accommodation Request If you are an individual with a disability and require reasonable accommodation, please contact the Office of Institutional Equity & Diversity at View phone number on click.appcast.io. Alternative Hiring Process In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: or call DARS at View phone number on click.appcast.io, or DBVI at View phone number on click.appcast.io. Required Documents Resume Cover Letter/Letter of Application Contact Information for Professional References Optional Documents Yellow Layoff Form Blue Layoff Card AHP Letter If you have questions: Staff and Administrative & Professional Faculty applicants, please contact the Department of Human Resources at View phone number on click.appcast.io or View email address on click.appcast.io . Teaching and Research Faculty applicants, please contact the Office of Academic Affairs at View email address on click.appcast.io . #J-18808-Ljbffr