Associate Medical Director

Become a part of our caring community

The Associate Medical Director role includes both direct patient care and administrative responsibilities.This position will be based at our CenterWell Gastonia office and the Associate Medical Director will report to the Chief Medical Officer for CenterWell‘s North Carolina market.

As Associate Medical Director, you will spend 20-30% of your time clinically focused on direct patient care, with the remaining time dedicated to administrative duties related to oversight of clinical provision of care in their area.

• Requires a solid understanding of how organization capabilities interrelate across multiple clinics/centers.
• Supervise/manage assigned clinicians designated to market.
• Decisions are typically related to identifying and resolving complex technical and operational problems within clinics/centers.
• Clinician‘s PTO management in collaboration with Center administrator, including holiday schedules and as determined by the organization.
• Management of CME time and reimbursement requests.
• Service recovery reports (Patient complaints).
• Guidance to individual clinicians about patient terminations, in collaboration with compliance.
• Manage behavioral concerns pertaining to assigned clinicians.
• Provide support to on-site clinicians with logjams and workflow issues.
• Oversight of provider quality and development of workflows to help close gaps in quality.
• Schedule at least one-half day at clinic site for onsite visit per week.
• Support clinicians with schedule templates, coverage, daily issues.
• Assist with panel management.
• Oversight of quality of assigned team members.
• Meet with Regional CAs and other AMD at least monthly.
• May be assigned to organizational committees as needed, to attend and represent the clinical perspective of the market.
• Assist in Ongoing Chart Review monitoring.
• Assist with recruitment and interviewing as requested.
• In collaboration with RMD, complete performance reviews as required.
• Participate as backup on call.
• Assist in organizing team building activities.
• Maintain regular clinic hours for a percentage of FTE as determined with Regional Medical Director, as detailed on the clinical job description.
• Serve as a community representative for CenterWell in media and press activities.

Use your skills to make an impact

Required Qualifications:

• Graduate of an accredited medical school (MD/DO) with a current medical license, maintaining licensure requirements of the state of jurisdiction
• Board Certification in Family Medicine, Internal Medicine or Geriatric Medicine
• Minimum five years of experience in outpatient practice, with clinical experience in primary care, senior health, and value-based care (VBC)
• Minimum three years of experience successfully leading clinicians in a leadership role with demonstrated impact on clinician talent, culture, and performance, and effective partnership with operations and supporting teams
• Skilled in use of clinical technology platforms and resources, such as EMR systems (e.g. athenahealth, Epic, eClinicalWorks), voice documentation tools (e.g. Dragon, Abridge) and clinical evidence & pathway resources (e.g. UpToDate)
• This role is considered patient facing and is part of CenterWell‘s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
• Candidates selected for this job will be required to adhere to Humana‘s flu vaccine policy.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $310,000 - $368,500 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being. About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.