IT Service Desk Manager Lead, Automate & Elevate Support

Cast & Crew Entertainment Services

A leading entertainment technology provider is seeking an Information Technology Service Desk Manager to oversee daily operations, manage the ITSM ticketing tool, and ensure a high level of customer service. The ideal candidate will have at least 5 years of experience leading a Service Desk team and a strong background in various IT applications and technologies. This full-time role is based in Burbank, California, offering a competitive salary and comprehensive employee benefits. #J-18808-Ljbffr

Apply

Vacancy posted 3 days ago

Similar jobs that could be interesting for youBased on the IT Service Desk Manager Lead, Automate & Elevate Support in Burbank, CA vacancy

Service Desk Manager
...Job Title: Service Desk Manager Location: Studio City, California... ...proactive Service Desk Manager to lead our Studio City, California... ...teams, ensuring seamless IT support delivery, rigorous... ...~ Identify and lead automation initiatives - from chatbot...
Suggested
Permanent employment
Full time
Work experience placement
Work at office
Local area
Monday to Friday
Shift work
Afternoon shift
Early shift
Base 8
Studio City, CA
1 day ago
Boutique Sales Supervisor | Elevate Client Experience
$23 - $25 per hour
...Angeles. This role involves hands-on leadership, supporting day-to-day operations, and fostering an elevated service-first culture. You will be responsible for... ...members to deliver exceptional client experiences, managing inventory, and ensuring brand standards are maintained...
Suggested
Hourly pay
Leap Inc
Los Angeles, CA
1 day ago
Automation Support Engineer- Entry level
...Automation Support Engineer JSat Automation is hiring an Automation Support Engineer with 0-2 years of experience. We are looking to train... ...program, test and validate process control automation systems. Manage, document, and implement these upgrades through changes...
Suggested
E Tech Group
Glendale, CA
1 day ago
Technical Support Engineer
$60k - $90k
...Description As a Technical Support Engineer, you will... ...Reporting, IT, and more. Given the... ...prioritization. Lead or contribute to... ...task, prioritize, and manage time effectively in... ...support tools, automation strategies, or chatbot... ...mission to continuously elevate the profession,...
Suggested
Work at office
3 days per week
FloQast
Los Angeles, CA
21 days ago
Director of International Customer Service
...movement in the studio leads to better living. It... ...creating best-in-class, elevated customer experiences... ...International Customer Service will be responsible for... ...digital and customer support strategies are translated... ...to optimize systems, automations, and tools for global...
Suggested
Local area
Alo
Beverly Hills, CA
4 days ago
Senior IT Engineer
$90k - $110k
...Role The Senior IT Engineer will... ...across the team to elevate IT as a whole.... ...on-site support and serving as... ...Core IT Systems : Leading the administration... ...Applying AI tools and automation to deliver... ...commitment to service excellence.... ...and lifecycle management Advanced Google...
Temporary work
Work at office
Local area
Remote work
2 days per week
Medium
Los Angeles, CA
1 day ago
Account Manager (Client Success)
$130k - $180k
...creators, execute fully managed campaigns, and... .... Trusted by leading enterprise brands... ...Later's products and services. You'll operate... ...across Sales, Product, Support, Finance, and... ...Client Success team to elevate performance,... ...experience leveraging AI, automation, or operational...
Permanent employment
Local area
Remote work
Later
Los Angeles, CA
4 days ago
Part-Time Sales Supervisor: Elevate Client Experiences
$22 - $24 per hour
...Kinney, opening between June 2026 and September 2026. This position requires a passionate leader to manage daily operations, support sales performance, and foster a service-first culture. The ideal candidate will have retail leadership experience, strong selling skills,...
Hourly pay
Part time
Leap
Los Angeles, CA
2 days ago
Service Desk Manager
$112.6k - $160.9k
...SUMMARY The Service Desk Manager is responsible for overseeing Service Desk operations... ...Point of Contact (SPOC) for IT service requests, ensures SLA compliance, supports SOX controls, and drives... ...defined SLAs. 3. Manages and leads Service Desk staff, including assignment...
Remote work
Hanmi Bank
Los Angeles, CA
1 day ago
Hybrid IT Project Manager Infra & Automation
...Itlearn360 is looking for a Technical Project Manager in Beverly Hills, CA, to oversee IT infrastructure projects and coordinate with project teams.... ...Entra, Intune, and experience with technical writing and automation. This hybrid role offers a dynamic work environment...
Itlearn360
Beverly Hills, CA
3 days ago
Product Manager - Software Automation
...Product Manager Deep Sky is on a mission to accelerate the world's... ...hardware and software systems to lead the development of integrated... ...curates facility data, powers automation and control across facility and R&D operations, supports accurate, auditable carbon certification...
Weekend work
Deep Sky
Los Angeles, CA
1 day ago
Membership Sales Manager-Burbank, CA
$75.79k - $180k
...Membership Sales Manager Burbank, CA Location: Hybrid (90% field... ...Sales Manager to generate leads and sales for our AirMedCare... ...robust pipeline of business to support the territory's budgets while... ...healthcare membership or insurance services, and a passion for community...
Local area
Remote work
Relocation
Global Medical Response
Burbank, CA
1 day ago
Accounting Success Manager
$68k - $106k
...Accounting Success Manager The Accounting... ...Success team to help support the mid-market... ...Provide great customer service, product... ...counterparts. Plan and lead virtual and in-... ...for accountants. We automate complex, recurring... ...to continuously elevate the profession, FloQast...
Work at office
Immediate start
3 days per week
FloQast
Los Angeles, CA
1 day ago
Building Automation Controls Project Manager
...Overview We're seeking a Building Automation Controls Project Manager in Greater Los Angeles, CA to lead commercial BAS installations... ...business and referrals. Support team development through... ...field experience in installation, service, programming, integration, graphics...
Contract work
For contractors
For subcontractor
Local area
Gulfstream Strategic Placements, LLC
Los Angeles, CA
4 days ago
Senior IT Support Specialist
...reputation for stylish, elevated, and functional... ...to inspire relaxation, support well‑being, and promote... ...and well‑versed Senior IT Support Specialist to... ...Responsibilities Endpoint Management: Manage, maintain, and... ...all endpoints. Automation and Deployment: Oversee...
Local area
Remote work
Comfrt
Los Angeles, CA
1 day ago
CRM Manager
...CA, has an opening for a CRM Manager working a hybrid role in Los... ...cult-favorite accessories to elevated collaborations with brands like... ...campaign management and QA, automation journey building, and segmentation... ..., and cleanup practices Support the retail stores in client...
Work at office
STAUD
Los Angeles, CA
4 days ago
Operations & Client Delivery Manager
...for healthcare revenue cycle management (RCM). We believe that medical... ...leverages advanced AI to automate the complex, error-prone administrative... ...run reliably, teams are supported, clients are delighted, and... ...Delivery & Implementation Lead onboarding and rollout of new...
Work at office
Remote work
Work from home
Flexible hours
Shift work
Manta Health
Los Angeles, CA
3 days ago
Account Executive - Coupa Pay, Invoice Automation, & Expenses Sales - 11379
...Executive - Coupa Pay, Invoice Automation, & Expenses Sales at Coupa:... ...Engage CFOs, Treasurers, AP Managers, CPOS CIOs, and senior finance... ...tailored to fit Finance & AP teams Lead discovery, executive... ...value realization models to support executive decision-making Develop...
Qplusequality
Los Angeles, CA
1 day ago
Manager, Software Engineering - Support Services (Dallas) Hybrid
...Opportunity Neilson Financial Services is seeking an experienced, people-focused Manager, Software Engineering (Support Services) to lead our global Support... ...Management, and Support Automation. You will directly manage... ...engineering, security, IT operations, and employee...
Temporary work
Worldwide
Shift work
Neilson Financial Services
Pasadena, CA
3 days ago
Backend Tech Lead, Factory Automation
$220k - $280k
...We are expanding rapidly to support thousands of future hires, launching... ...introducing a Factory-as-a-Service model that delivers complete... .... Hadrian is backed by leading investors including T. Rowe... ...robotics to join Hadrian’s Factory Automation division, a team dedicated to...
Permanent employment
Full time
Local area
Relocation package
Flexible hours
Hadrian Automation
Los Angeles, CA
4 days ago
IT Support Engineer - Burbank, CA
...level client in Burbank, California, has an immediate need for an IT Support Engineer. Please see below for full details-- Pay Rate = $3... ...Maintain accurate inventory and support records • Work with service providers to expedite and resolve issues impacting...
Hourly pay
Permanent employment
Contract work
Casual work
Immediate start
Night shift
Weekend work
Merge IT LLC
Burbank, CA
3 days ago
Senior IT Help Desk Technician & Networking Specialist
$32.02 - $42.69 per hour
...For A(n): Sr. IT Help Desk Technician What... ...advanced support to resolve complex... ...exceptional customer service while... ...team members. Lead and contribute... ...enrollment, and remote management tooling.... ...articles to elevate the team's capability... ...or shell) for automation Familiarity...
Hourly pay
Permanent employment
Work experience placement
Work at office
Remote work
Worldwide
Work visa
Golden Pet Brands
Los Angeles, CA
2 days ago
Senior Application Support Engineer (Sherlock of the Support Queue)
$75k - $90k
...Senior Application Support Engineer . This is... ...our SaaS fleet management platform. You will... ...This is not internal IT. This is not a... ...digging, when to elevate, and how to bring... ...with scripting or automation using PowerShell,... ...the best customer service in the market. Our...
Full time
Work at office
Free visa
Flexible hours
Day shift
RTA: The Fleet Success Company
Glendale, CA
4 days ago
Technical Customer Support Engineer, Tier 2 - West Cost (Second shift)
$36 - $43 per hour
...Technical Customer Support Engineer, Tier 2 - West Coast (Second... ...pioneered the world's first fully automated suite of vehicle inspection... ...support to our Field Service Engineers and Field Support Technicians... ...Ensure effective incident management by tracking and resolving technical...
Hourly pay
Afternoon shift
Drive Tlv
Encino, CA
3 days ago
Commercial Pool Technician
$25 - $35 per hour
...Territory Reports To: Account Manager Supervises: N/A Job... ...expertise, training, and support for existing and prospective... ...as requested # Record all service visit information on VivoPoint... ...filtration systems and chemical automation systems and chemical feed devices...
Hourly pay
Full time
Work experience placement
Immediate start
Remote work
Night shift
Weekend work
VivoAquatics
Pasadena, CA
29 days ago
Customer Support Engineer (SSO Division - Location: North Hollywood, CA)
$104.4k - $174.15k
...including aftermarket support. Our passionate people... ...Engineering Breakthroughs that Lead to a Better Tomorrow.'... ...a difference. Services & Support Operations... ...technical support wherever it's needed. Customer... ..., cost, and schedule management of assigned projects/tasks...
Permanent employment
Temporary work
For contractors
Worldwide
Parker Hannifin Corporation
North Hollywood, CA
7 days ago
Junior IT Support Engineer
...multi-trillion dollar wealth management industry by building an AI platform... ...someone to own all things IT related for our Culver City... ...technical assistance and support related to computer systems,... ...Systems ~ Basic knowledge of AI/Automation workflow building (Okta...
Work at office
Immediate start
Altruist
Los Angeles, CA
2 days ago
Commercial Pool Equipment Technician
$24 - $28 per hour
...municipal aquatic centers, our team services some of the most advanced... ..., filters, heaters, and automation systems • Inspect commercial... ...Work directly with facility managers and operators to explain repairs... ...Aquafinity Aquafinity supports commercial aquatic facilities...
Hourly pay
Full time
Immediate start
Day shift
Aquafinity
Los Angeles, CA
27 days ago
Lead eDiscovery Lab Manager
Contact Government Services, LLC is seeking an Automated Litigation Support Lab Manager in Los Angeles, California. This role involves leading lab data processing services and ensuring compliance with ESI specifications. The ideal candidate will have extensive experience...
Contact-Government-Services,-LL
Los Angeles, CA
3 days ago
Sr. Technical Support Engineer, Focused Services - Cortex XSIAM
$103.4k - $167.2k
...'s needed. This model supports real-time problem-solving... ...under Focused Services, you will work firsthand... ...tailored technical support, managing escalations, and... ...of transparency that leads to better products and... ...expanding playbooks using automation and scripting tools....
Full time
Work at office
Shift work
Palo Alto Networks
Encino, CA
4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to IT Service Desk Manager Lead, Automate & Elevate Support. Be the first to apply!