Service Manager

Job Description Bradford at Easton, 4150 Silver Springs Ln, Columbus, OH, United States of America. Are you a maintenance leader who enjoys developing teams, solving complex property challenges, and creating an exceptional living experience for residents? Morgan Properties is seeking a Service Manager to lead maintenance operations at a 324‑unit apartment community in Columbus, OH. In this role, you'll be responsible for driving the overall success of the maintenance department, ensuring the community is maintained to the highest standards, and fostering a culture of accountability, teamwork, and continuous improvement. If you're passionate about leading people, delivering quality results, and taking ownership of your community's success, we'd love to hear from you. As the Service Manager, You Will: Lead, coach, and develop the maintenance team while promoting a collaborative and positive work environment Oversee service requests, preventative maintenance programs, apartment turns, and capital improvement projects Troubleshoot and provide guidance on HVAC, plumbing, electrical, appliance, carpentry, and general maintenance repairs Partner closely with the Property Manager to ensure the community meets operational, budgetary, and resident satisfaction goals Establish maintenance priorities, assign work, and monitor progress to ensure timely completion of tasks Manage maintenance inventory, supplies, and vendor relationships while identifying cost-effective solutions Conduct routine property inspections to maintain curb appeal, safety standards, and overall community appearance Ensure compliance with company policies, safety procedures, and applicable regulations Coordinate emergency response efforts and participate in the rotating on‑call schedule as needed Compensation & Incentives: Base Pay: $29.00 - $32.00 per hour Up to 50% Rent Discount Property Staff Shared Renewal Commissions On‑Call Appreciation Medical, Dental, and Vision Benefits 401(k) Retirement Plan with Company Match Generous Paid Time Off, including 10 holidays per year and sick leave Monday – Friday: 8 AM – 4:30 PM Participation in the rotating on‑call schedule required Must be available to respond to emergency situations as needed What We'll Expect From You: Previous maintenance leadership or supervisory experience in multifamily housing, facilities, or property maintenance Strong knowledge of HVAC, plumbing, electrical, appliance repair, carpentry, and preventative maintenance Ability to motivate, develop, and hold team members accountable Strong organizational, communication, and problem‑solving skills HVAC/EPA certification preferred Valid driver’s license, reliable transportation, and ability to support business needs as required Ready to Make an Impact? If you're ready to lead a team, drive operational excellence, and create a community residents are proud to call home, apply today and take the next step in your career with Morgan Properties. If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range. #J-18808-Ljbffr