Operations Coordinator (Manhattan)

JOB SUMMARY: The Operations Coordinator will work in cooperation, and directly in conjunction with the Shelter Director; to coordinate and ensure the overall operational, safety, and maintenance of the shelter facility.

Operations Coordinator is responsible for, but not limited to:

• Responsible for all Facility and other assigned programs and/or areas 

• Provides the operational supervision of facility staff, other assigned programs staff, and oversees external vendors

• Responsible for securing coverage for all shifts when needed.

• Collaborate with Shelter Director to ensure goals are met according to contractual obligations

• Work with senior management for initial/renewal programmatic reports and/or proposals

• Coordinates inventory procurement, control and expenditures procedures 

• Coordinate and ensure the implementation of all Occupational Safety and Health Administration

• (OSHA), DHS, OTDA regulations and guidelines, including Universal Precautions Policies and Procedures

• Identify and ensure adequate and appropriate resources are assigned to program/projects to ensure the program/project design is controlled, and goals are achieved

• Provide On-Call coverage-24/7 for emergency and crisis intervention regarding all aspects of operations-related systems 

• Developing operations goals and objectives, and policies and procedures, and implementing changes to existing standards, policies, and procedures

• Designing and delegating preventative/scheduled operations activities 

• Managing the collection, presentation, and reporting of operations data 

• Maintaining, revising, and updating operations logs, records, and forms 

• Manage facilities inventory and material and supply needs, and oversee the purchasing process 

• Overseeing the internal and external operations-related systems, tests, and inspections

• Performing monthly walk-throughs to inspect operations at all facilities, including all major building systems 

• Maintain all records regarding compliance with City and State regulations, including NYS section 491 regulations 

• Ensuring regulatory compliance and that all required licenses and certificates from the Fire
  Department, Buildings Department, Department of Health, and all other pertinent city and state agencies are current and valid 

• Coordinating and certifying the implementation of all city, state, and federal building codes and industry standards, including Occupational Safety and Health Administration (OSHA) and Universal Precautions Policies and Procedures 

• Recruiting, supervising, monitoring, and evaluating staffs; ensure they have successfully perform routine daily, weekly, and periodic tasks

• Establishing and implementing schedules and work assignments 

• Maintaining awareness of new trends and developments in the fields of safety, residential management, maintenance, food service, and housekeeping, and incorporating new developments into the facilities as appropriate 

• Conducting, attending, and participating in facility and professional group meetings in order to maintain and improve professional competence 

• Maintaining ongoing communication with social services concerning operational issues

• Attend professional meetings, educational conferences, and in-service trainings in order to maintain and improve professional competence 

• Managing the collection, presentation, and reporting of data regarding all activities related to safety and/or infractions.

• Attend professional meetings, educational conferences, and in-service trainings in order to maintain and improve professional competence

• Provide coverage for other areas as directed/needed

• Attention to detail, organized and efficient. 

• Maturity, integrity and sound judgment.

Qualifications: 

• 3-7 years facilities management experience, preferably in a residential facility

• Fire Safety Certification is a Plus. 

• Occupational Safety and Health Administration (OSHA) Certification preferred

• Valid Driver License, if authorized to drive agency vehicle

• Knowledge of operating related equipment, tools, and materials used in the facility 

• Knowledge of city, state, and federal building codes and industry standards

• Proficiency in software applications, including word processing, spreadsheets, and databases

• Commitment to the mission of Care for The Homeless 

• Proven ability to work collaboratively well with diverse groups

• Proven ability to handle multiple tasks effectively under pressure

• Strong organizational skills, detail-oriented, and efficient

• Maturity, integrity, and sound judgment

Physical Demands and Working Environment:

• Regularly stand, sit, and walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell

• Lift and/or carry up to 25 pounds