Receptionist/Front Office Clerk

Our client is seeking a professional, highly organized, and customer-centric Receptionist / Front Office Coordinator to join our team in Jacksonville, FL. As the first point of contact for our office, you will play a vital role in representing our brand, welcoming visitors, and providing critical administrative support across multiple departments.

The ideal candidate possesses exceptional communication and customer service skills, thrives in a fast-paced environment, and is comfortable balancing public-facing duties with high-volume administrative tasks, including data management and email coordination.

salary: $20 - $21 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

Front Office & Customer Service

• First Impressions: Greet and welcome clients, contractors, suppliers, and visitors with a professional, courteous, and helpful demeanor.

• Communication Management: Answer, screen, and route incoming phone calls through a multi-line system with high accuracy and proper phone etiquette.

• Visitor Controls: Maintain front desk security by managing the visitor logbook, checking safety compliance, and directing individuals to the appropriate personnel.

• Lobby Presentation: Keep the reception and common area tidy, organized, and presentable throughout the workday.

Operations & Ticket Administration

• Caller Tickets: Answer customer queries regarding product orders, delivery timelines, or scheduling, and systematically log details to generate internal "caller tickets" for the dispatch, sales, or logistics teams.

• Data Management (Excel): Utilize Microsoft Excel daily to accurately enter data, track customer requests, update administrative metrics, and maintain digital spreadsheets for office reporting.

Accounts Payable (AP) Support

• AP Inbox Management: Monitor, organize, and manage the central Accounts Payable email inbox.

• Invoice Handling: Download incoming vendor invoices, sort digital correspondence, route billing inquiries to the correct internal managers for approval, and assist with basic clerical AP follow-ups.

Skills

• Greeting Customers
• Receptionist Duties
• Administrative Duties
• Answering Phones

Qualifications

• Years of experience: 2 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.