Strategic Sales Manager

About the Role Seeking a Strategic Sales Manager to join our dynamic Higher Education Sales & Success Team. This role will primarily focus on increasing Wiley's digital market share through the creation and execution of a comprehensive strategic plan for sales and success through driving course, departmental, account and divisional sales growth and renewals. This position will manage a team of Digital Learning Executives and Customer Success Managers and is responsible for the long-term success of Wiley through the selection, recruitment, development and retention of top talent in the industry. The Strategic Sales Manager will perform in a coach/player role traveling to university and community college targets, especially during the height of the spring and fall selling seasons. This position will develop and deploy retention plans and strategies that will help Customer Success Managers achieve territory metrics, as well as accelerate digital growth at the department and account level. Travel also includes regional and national conferences, sales meetings, and occasional visits to the corporate offices. The SSM will report to the Regional Director of Sales and must show superb leadership skills and contribute to the strategic focus and cultural health of the sales organization. What you will do Develop and successfully carry out a 1-3 year strategic plan to increase digital market share in the region by driving takeaways with digital required and renewable revenue. Contribute to the Company's achievement of strategic and operating goals. Generate better-than-industry growth rates in digital revenues. Meet yearly validation goals within the region for key customers and adoptions, surpassing prior-year levels, and support personal development of specializations. Contribute to best-in-class customer experiences throughout the region and drive a performance culture to maximize revenue across the team. Ensure a pipeline of short-term and long-term customers. Develop market opportunities, pilots and expansions as essential to success. Develop others in account planning, digital revenue growth and institutional adoption opportunities. Develop operating budgets, including territory alignment, sales targets and expenses. Manage resources and budgets, including staff utilization and travel expenses. Recruit and develop top talent at Wiley by ensuring an effective selection and development process for field and inside sales reps. Reduce WileyPLUS and Alta digital churn, improving digital revenue penetration and long-term customers. Remain expert on industry trends by monitoring the competitive landscape and educational trends to find digital business opportunities for growth in Higher Education. Responsible for fiscal year-end profitability. What we look for Undergraduate degree, or equivalent work experience. The position requires overnight travel up to 20% of the time and a valid driver's license; extensive walking and use of stairs on campus is essential. 3+ years of proven sales success; demonstrated achievement relative to targets. 3+ years of experience directly managing a high-performing team. Knowledge of the publishing process and the Higher Education digital content sales process; proven selling techniques. Thorough product knowledge and understanding of selling digital platforms, course management systems and digital content. Strong knowledge of market and curricula; understanding Wiley’s list relative to competitors. Strategic thinker with ideas for future growth and proven ability to develop long-term customer relationships. Proven record of creative and strategic planning with sales growth and market share expansion. Experience in competitive signing situations and building long-term relationships with customers and authors. Proficiency with Microsoft Office, Salesforce.com, and Learning Management System functionality. Strong communication, presentation, negotiation, and interpersonal skills. Must reside within the territory you will support: Illinois, Indiana, Kansas, Iowa, Wisconsin, Minnesota. We power infinite possibilities For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing—creating impact that reaches everywhere. Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual\'s status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact View email address on click.appcast.io for assistance. Salary Range: 94,900 USD to 139,300 USD Job Posting Title: Strategic Sales Manager Location: Remote, IL, USA #J-18808-Ljbffr