Manager, Academy Programs

Tommy Nobis Center is among Georgia's largest nonprofit community rehabilitation programs serving youth and adults with disabilities. Our programs consist of a blend of education and training driven toward the ultimate goal of employment. We are looking for people who are mission-driven, guided by core values and a pleasure to work with. Our employees have a high degree of integrity and accountability, and they like to have fun at work! Tommy Nobis Center has been recognized as one of the Best & Brightest Companies to Work for® in the nation since 2020. This is in addition to our local recognitions of Atlanta's Best & Brightest Companies to Work for® 2017-2026, and Atlanta Top Workplaces 2019-2022. Putting our core values of mission-driven, accountability, fun, innovation and integrity into play each day is the winning combination that sets Tommy Nobis Center apart. Position Summary: The Manager, Academy Program is an entrepreneurial leadership role that is responsible for the program evolution, implementation, and ongoing oversight of The Academy at Tommy Nobis Center. The Academy delivers an accelerated vocational training program focused on education, training, and employment for young adults with disabilities. Initially provided in a classroom environment the participants will transition to a community-based internship and then to successful employment with wrap-around support services to retain employment. This role is responsible for recruiting and building the Academy Cohort pipeline, coordinating services with participants, families, staff, community partners, and employers, and leading the Academy team members. Essential Duties and Responsibilities: Educates the community regarding the Academy program and owns the recruitment of participants to achieve target cohort size. Responsible for delivery of services and ownership of success outcomes for participants in the program, from time of acceptance to successful employment placement and the Academy-to-employment transition process. Owns the continuous development and improvement of program curriculum (career exploration, job readiness, interview skills, etc.) based on participant and employment outcomes and program requirements. Oversee the daily operation of the Academy delivered on-site and within the community. Responsible for creating and sustaining a positive Academy Culture, Alumni Network, and participant experience. Develops and manages strategic plans for future programmatic growth. Responsible for maintaining alignment between admissions, Academy experiences, employment preparation, and employment outcomes. Steward excellent customer service and positive, productive relationships with community partners, i.e., participants, parents, GVRA, educational partners, strategic partners, funding partners, employment partners, etc. Ensure participant case notes are prepared timely by the Instructor(s), support staff and employment specialist(s). Develops, completes, and submits monthly status reports for program participants. Works directly with finance department to ensure accurate monthly billing. Coordinates with the team and Accounting to ensure proper and timely billing for all services delivered. Responsible for day-to-day management, coaching, and development of staff including timecard entries, approves employee payroll and mileage, and annual performance evaluations. Responsible for hiring, training, coaching, and scheduling program staff to ensure services are provided at the highest level of quality. Utilize Vertex to report and record documentation of services delivered. Responsible for acquiring service authorization and maintain adequate reporting records for each participant receiving authorized services, including demographic data required for grants and development efforts. Maintain accurate records for data metrics and demographic tracking. Experience and Skills: Education / Experience: Bachelor’s Degree in education, special education, rehabilitation, sociology, behavioral sciences or business administration or related field. 3 years in a management role preferred. 3 years change management experience, leading teams through growth. 2 years business development experience, raising awareness, expanding relationships. Experience with curriculum design and modification. Experience teaching or working with individuals with disabilities preferred. Other Qualifications or Requirements: Mission driven, guided by core values and a pleasure to work with. High customer service orientation. Results oriented with ability to meet assigned deadlines. Must be highly organized, accurate in completing work assignments. Ability to maintain confidentiality with assigned duties. Possesses a working knowledge of Windows environment in Word, Excel & PowerPoint. General knowledge of other office equipment such as copiers, scanners, etc. Must pass a drug screen and background check. Eligibility to work in the United States. Delivery of job readiness skills training. Core Competencies: Customer Focus Builds and maintains customer satisfaction with internal and external customers, students and parents. Attention to Detail Diligently attends to details and pursues quality in accomplishing tasks. Teamwork Promotes cooperation and commitment within and across teams to achieve goals and deliverables. Coaching Consistently develops staff by building vulnerability-based trust, inviting healthy conflict, driving clear commitment, fostering peer accountability, and keeping the team relentlessly focused on shared results. Speaking Conveys ideas and facts orally using language the audience will best understand. Writing Conveys ideas and facts in writing using language the reader will best understand. Special Skills/Abilities: Strong written skills required to create and prepare professional quality documentation and to effectively communicate with a broad range of individuals. Analytical Strong ability to review and analyze statistical information in order to create reports, show changes, validate any deficiencies, and guide decision making. Oral Communication Ability to communicate and present information informally and formally to candidates for employment, new hires, program participants, employees and other professional groups. Organizational Ability to organize data and assigned work tasks for maximum effectiveness. Equipment Knowledge of computers. This job description is not designed to cover or contain comprehensive listing of activities, duties or responsibilities that are required of the employee. They may be subject to change at any time. The work environment characteristics described here are representative of those that an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. It is the philosophy of Tommy Nobis Center to provide a safe work environment according to Tommy Nobis Center's policies, compliance agencies and other safety guidelines. Employee required to attend all safety training sessions and drills. This role will involve driving to community partners and participant employment sites. Time in the office is in a typical office work environment. #J-18808-Ljbffr Tommy Nobis Center