Senior Account Executive

Description


Citeline is one of the world's leading providers of data and intelligence on clinical trials, drug treatments, medical devices and what's new in the regulatory and commercial landscape. Relying on us to deliver vital advantage when making critical R&D and commercial decisions, our customers come from over 3000 of the world's leading pharmaceutical, contract research organizations (CROs), medical technology, biotechnology and healthcare service providers, including the top 10 global pharma and CROs.


Now, Citeline is proud to be a part of Norstella, an organization that consists of market-leading pharmaceutical solutions providers united under one goal: to improve patient access to life-saving therapies. Within this organization, Citeline plays a key role in helping clients connect the dots from pipeline to patient.
About Pharma Ignite:

Pharma Ignite is the new-look marketing insights division of Citeline. Our network of industry-leading analysts, editors and partners deliver fresh insights, powered by Citeline's world renowned suite of products and services. We provide innovative thought leadership, lead generation, awareness campaigns, and market analysis to help clients reach their target audience and position their business as a true industry leader.
Pharma Ignite website -
Job description:

As the Senior Account Executive, Marketing Services will be leading and developing client relationships, driving new business opportunities on multiple products and services. Specifically, selling Citeline content marketing, digital advertising, data analytics tools and industry events.

• Identify new accounts in the Life Sciences sector (CRO's, CDMO's, Consultancies, Technology etc.) to sell Marketing Services products
• Grow existing relationships within the Citeline Marketing Services Portfolio
• Apply a consultative approach to identifying customers' needs and marketing objectives by asking targeted open-ended questions to understand a customer's challenges
• Work with clients to build bespoke marketing services campaigns including custom content, research and thought leadership programs
• Work closely with the existing sales teams to complement and grow the business with new revenue streams
• Responsible for managing campaigns in collaboration with delivery colleagues from start to finish and documenting results for post campaign debriefs and renewals
• Assist the production team to ensure advertising campaigns go live on the site without a hitch, are successfully optimized, and perform to client standards
• Delivery of performance reports to clients and benchmarking those results against similar campaigns
• Maintaining a knowledge of the industry in which you work and an awareness of factors that may affect your business
• Other duties as assigned

Qualifications:

• Previous sales experience and proven track record
• Prior experience utilizing a consultative sales approach is crucial in this role
• Prior experience or familiarity with selling content marketing is a plus
• Must understand integrated B2B marketing campaigns
• Familiar with the Life Sciences industry and/ or the clinical trial landscape
• Working knowledge of developing new revenue streams through creative digital solutions and events
• You understand selling the benefits of marketing to a subscription audience
• You have a working knowledge of marketing and understand their functionalities
• Familiar with selling and managing B2B advertising accounts is a plus
• Proven track record of developing a book of business and applying key account management tactics

Preferred Skills & Tools:

• Experience in Life Sciences, Pharma, Biotech, Healthcare, or data and analytics solutions; RWD/RWE experience strongly preferred.
• Prior hands-on sales experience in a quota-carrying, account management, or other customer-facing commercial role, providing firsthand credibility with the field.
• Experience with enablement and GTM technology ecosystems including Highspot, Salesforce, Gong or equivalent conversation intelligence, Docebo or another LMS, and Microsoft 365 tools.
• Familiarity with sales methodologies such as MEDDIC or MEDDPICC, Challenger, SPIN, or similar frameworks, and experience applying methodology within commercial programs.
• Experience using Microsoft Copilot, Claude, generative AI platforms, AI role play, coaching assistants, or analytics tools to improve enablement capacity and seller performance.
• Strong commercial storytelling, facilitation, coaching, data interpretation, and executive communication skills.
• Formal coaching, sales training, instructional design, or change management credentials are beneficial.

Our Guiding Principles for success at Norstella:

• 01: Bold, Passionate, and Mission-First
• 02: Integrity, Truth, and Reality
• 03: Kindness, Empathy, and Grace
• 04: Resilience, Mettle, and Perseverance
• 05: Humility, Gratitude, and Learning

Please Note - All candidates must be authorized to work in the United States. We do not provide visa sponsorship or transfers. We are not currently accepting candidates who are on an OPT visa.

Benefits:

• Medical and Prescription Drug Benefits
• Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
• Dental & Vision Benefits
• Basic Life and AD&D Benefits
• 401k Retirement Plan with Company Match
• Company Paid Short & Long-Term Disability
• Paid Parental Leave
• Paid Time Off & Company Holidays

Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.


Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you.

All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address: [email protected] .


We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.