Community Manager

Community Manager BNY Lake Mary

Salary: $60,000

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.

Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You'll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.

Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it's a meaningful career.

Job Summary

The Community Manager will plan engagement events and lead communication strategies. They will play a crucial role in fostering a positive and inclusive workspace culture, keeping the team motivated and connected. Responsibilities include hosting teams of various sizes and ensuring a seamless workplace experience. They will provide resources and knowledge about office operations and logistics to key stakeholders. Leading a supportive team, they serve as a comprehensive resource for supporting departments, drive projects to completion, and act as connectors between vendors and other parties. Additionally, they will create policies and procedures to enhance workplace services.

Key Responsibilities:

• Track and report the success of events with pre-event and post-event reports and presentations.
• Track all facilities requests and job orders to completion.
• Enforce company workplace policies i.e. clean desk, open work areas etc.
• Plan and execute weekly, monthly, quarterly and annual community engagement events.
• Curate global alignment within all company sites.
• Develop and maintain event budget.
• Preparation of monthly reports for client, including supply of statistics for key services.
• Maintain relationships with client stakeholders, soliciting feedback for continuous improvement.
• Serve as escalation for all previously communicated issues and concerns.
• Assist LOB with move logistics and space operation.
• Log calls for issues to suppliers.
• Liaise with suppliers to ensure timely issue resolution.

Preferred Qualifications:

• Four year college degree preferred.
• Proficient in Microsoft Office.
• Two years of planning experience in hospitality industry.
• Proactive mindset to anticipate and support changes in our business.
• Keep abreast of industry trends and share information with staff.
• Exceptional customer service abilities.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws.

Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis.

Rapport maintains a drug-free workplace.

Associates in Rapport are offered many fantastic benefits including medical, dental, vision, life insurance/AD, disability insurance, retirement plan, paid time off, holiday time off (varies by site/state), associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, flexible spending accounts (FSAs), paid parental leave, personal leave.