Senior Salesforce Administrator

Senior Salesforce Administrator

Salesforce is the core of our technology stack, and this role owns it. You will be the primary Salesforce administrator at Solink, accountable for the reliability, accuracy, and day-to-day health of the platform across Sales, Customer Success, Marketing, Operations, and Finance.

Beyond Salesforce, you will have the opportunity to get your hands into the broader tech stack. That means supporting automation workflows in n8n, helping maintain integrations and pitching in where the team needs technical depth. This is not a 50/50 split. Salesforce comes first, and the tech exposure is an opportunity to grow your range over time.

You will work closely with the Director of Revenue Technology and the Director of Operational Excellence and Innovation, giving you clear direction, strong cross-functional support, and a team that is invested in your success.

You'll have modern tooling behind you, Sweep for metadata visibility, documentation, and impact analysis, plus AI development tools like Claude Code, and access to Sweep's professional services team for execution capacity. Direction, judgment, and accountability for the org sit with you: external partners execute what you scope and approve, not the other way around.

This is a hands-on execution role. You take pride in doing the work well, you think in systems, and you want to build something that the business actually trusts.

We migrated our CRM from HubSpot to Salesforce recently. The org is live and adoption is ramping, which means we're in the stabilization phase that follows any cutover: closing out migration debt, hardening what was built quickly to hit the go-live date, and finishing data-model decisions that were deferred. HubSpot remains in production for marketing, with an active bidirectional sync to Salesforce.

Your first 6–12 months will focus on:

• Stabilizing the post-migration org; cleaning up legacy fields and data-model items carried over from HubSpot, finalizing deduplication and lead-vs-contact routing rules, and triaging user-reported issues as adoption grows
• Owning the health of the HubSpot–Salesforce sync from the Salesforce side: field mappings, association logic, and sync error resolution, marketing attribution depends on it
• Bringing Salesforce fully in-house, taking over direction and execution of changes currently handled by external partners
• Establishing durable release, sandbox, and QA practices so the org scales cleanly from here

If you've been through a HubSpot-to-Salesforce migration before, you'll recognize this phase. That experience is a significant asset in this role.

Must-Have:

• 5+ years administering and building on Salesforce Sales Cloud, including time as the primary or sole Salesforce owner at a B2B SaaS company, or equivalent experience owning an org without an architect above you
• Hands-on Apex: you can write, debug, and maintain classes, triggers, and test coverage, and you know when code is the wrong answer
• Advanced declarative automation: Flows, validation rules, approval processes, and the judgment to choose declarative vs. programmatic deliberately
• Lightning Web Components: able to build and maintain custom components where standard UI falls short
• Integration design and troubleshooting: REST/SOAP APIs, native connectors, and middleware, including field mappings, sync logic, and error handling across systems
• Data model and architecture ownership: object design, relationships, and the discipline to think through downstream consequences of schema decisions
• Deep command of the Salesforce security model: roles, profiles, permission sets, sharing rules, and auditing of third-party and integration user access
• Release management: sandbox strategy, deployments via change sets and/or SFDX, testing standards, and documentation
• Salesforce Certified Platform Administrator required; Platform Developer (formerly Platform Developer I), Platform App Builder, or Platform Administrator II (formerly Advanced Administrator) strongly preferred

Nice-to-Have:

• Hands-on experience with n8n or comparable workflow automation tooling
• Experience integrating Salesforce with HubSpot, Gong, Orum, Gainsight, Ironclad, RAMP, Snowflake, Zendesk, Intercom, Mindmatrix or NetSuite
• Working knowledge of NetSuite and the quote-to-cash or order-to-cash process
• Background supporting Revenue Operations, Sales, or Customer Success teams in a SaaS environment
• Experience reducing technical debt or rationalizing an over-customized Salesforce org

Candidates must undergo a criminal records check upon hire; be a Canadian Citizen (dual citizens included), or eligible to work in Canada; be willing to comply with Solink's own security policies and standards.

We do things the Solink way:

• Act with Urgency – Our customers move fast, so we do too.
• Deliver with Quality – We sweat the details and hold a high bar.
• Win with Team – No egos. Just outcomes, built together.
• Lead with Trust – We earn it through clarity, consistency, and care.

These aren't just words—they shape how we hire, lead, and grow.

We're not just building tech - we're building a place where great people do great work.

• Clarity and trust: Where the role allows, we support flexibility in how and where work gets done - and we're upfront about what's required.
• Wellness support: Monthly reimbursement for fitness, wellness, or mental health programs.
• Growth through merit: Advancement is based on contribution, initiative, and the ability to raise the bar - together.
• Candid culture: Clear expectations, honest feedback, and no politics.
• Social connection: From So-learns to Solink-o and So-lunches, we stay connected in ways that actually feel fun.

We respect your time and value transparency. Here's a general idea of what to expect:

1. Intro call with our Talent Team
2. Interview with the Hiring Manager
3. Role-relevant task or case (if applicable)
4. Final interviews with cross-functional team members
5. Reference Checks
6. Offer & Onboarding

Please note: this is subject to change at any point in the recruitment process based on the needs of the business.

Submit your resume and a short cover letter via our Careers Page. Let us know what excites you about this role, and how you'd help move Solink forward.

NOTICE: Solink uses artificial intelligence (AI) to screen, assess, and/or select candidates for this position.

Solink is an Equal Opportunity Employer. We're committed to building a diverse and inclusive workplace. If you require accommodation during the selection process, please let us know.