Business Office Manager (Senior Living)

About the Company Discovery Management Group is a purpose‑driven senior living organization that manages and enhances senior living communities across the United States. With a focus on operational excellence, lifestyle personalization, and culture‑driven leadership, we proudly serve residents and families with more than 15,000 units nationwide and growing. Overview As the Business Office Manager, you will play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day. Your responsibilities will include managing all business office functions at the community, including billing, payroll, accounts payable, financial reporting, and human resources support. Position Highlights Status: Full Time Schedule: Monday—Friday normal business hours with one–two Manager on Duty requirements per month on the weekend; occasional Concierge shifts outside normal business hours may be required. Location: 159 Sully's Trail, Pittsford, NY 14534 Rate of Pay: $25–$28 hourly, bonus eligible up to 10% of wage What You’ll Do Prepare and submit documentation for resident move‑ins, move‑outs, transfers, and billing changes. Manage cash controls, deposits, daily cashbooks, and monthly bank reconciliations. Oversee accounts payable and ensure appropriate assignment of departmental expenses and supporting documentation. Coordinate payroll, ensuring compliance and timeliness. Prepare journal entries, maintain sub‑schedules for balance sheet accounts, and review monthly financial statements. Compile management and regulatory reports as requested. Maintain resident, vendor, team member, and financial files in accordance with established policies. Interface with residents and families on billing and collection issues, ensuring clear and professional communication. Support community human resources functions including recruiting, onboarding, orientation, employee paperwork, and file maintenance. Manage open positions and assist with applicant tracking and job postings. Support the Executive Director and department managers with financial oversight, reporting, and compliance. Create and oversee private accounts for Health Center residents/patients, preparing required reports to meet state, local, and federal guidelines. Ensure confidentiality of sensitive resident and team member information. Perform other duties as assigned to support overall community operations. Qualifications Bachelor’s degree in Accounting with at least one year of accounting experience preferred. Associate’s degree in Accounting with two to three years of related experience considered. Strong experience in accounts payable, payroll, billing, and financial reporting. Knowledge of human resources practices and compliance preferred. Proficiency with Microsoft Office and financial/payroll systems. Excellent organizational, communication, and problem‑solving skills. Ability to manage multiple priorities in a deadline‑driven environment. Commitment to confidentiality, accuracy, and resident‑centered service. Benefits We offer a comprehensive benefits package that includes competitive pay, medical, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and career growth opportunities, wellness‑related benefits, and additional support through our Employee Assistance Program. Equal Opportunity Employer We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V Note to Applicants This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case‑by‑case basis. Job Code 1008498 #J-18808-Ljbffr