Clinical Care Coordinator

Join Our Team as a Care Coordinator! Why Work With Us? At One Health Ohio, we believe in fostering a positive work environment that prioritizes our team and our patients. Enjoy competitive benefits and a supportive workplace where your contributions truly matter! Benefits Include: Affordable Health, Vision, Dental, and Life Insurance 401(K) with dollar-for-dollar matching (up to 4%) Generous Paid Time Off (PTO) Paid Holidays Position Overview: As a Care Coordinator, you’ll play a crucial role in supporting our medical care delivery. You will serve as the communication hub for patients, nurses, doctors and family members. Key Responsibilities: Provide exceptional customer service to patients and staff. Handle all calls in a timely professional manner. Relay phone messages to the appropriate care provider in a timely manner. Manage faxes and distribute paperwork to the appropriate staff. Provide assistance with monitor tracking systems to ensure the results are received and documentation in order to process patient charts. Prescription audit reports and storing Update shot records Responsible for scanning all Labs into the Provider PAQ. Assist referral clerks with referrals and PAP tracking. Assist front desk with missed appointments that need to be rescheduled and documents in the patients' electronic health record Assist other departments as needed. Other duties as assigned Ideal Candidates Will Have: High school diploma or equivalent Medical Assisting certification preferred previous experience in a healthcare environment, basic knowledge of medical terminology, release of information, and medical record maintenance activities and billing activities is preferred. Expectations: Uphold One Health Ohio’s core values and policies. Communicate openly with supervisors and colleagues. Maintain a positive and respectful attitude in all interactions. Exhibit flexibility and readiness to adapt to changing tasks. Physical Requirements: Ability to sit for extended periods and perform tasks requiring finger dexterity. Capability to lift and move objects up to 30 pounds. Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees. NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Employee is able to work at any OHO locations deemed necessary by OHO. #J-18808-Ljbffr