Customer Service Operations Lead
Springs Window Fashions and Affiliated Companies
Springs Window Fashions and Affiliated Companies is seeking a Customer Service Supervisor to oversee daily operations and drive service excellence in a fast-paced environment. You will guide scheduling, coaching, and performance management to meet company goals. You will lead process improvements, analyze metrics, and collaborate with leadership to implement cost-effective solutions. A strong background in AI-enabled service and CRM/ERP systems is preferred. #J-18808-Ljbffr Springs Window Fashions and Affiliated Companies
- Johnson Matthey is seeking a Regional Customer Service Manager to lead a multi-site team across Devon, Smithfield and beyond. You will partner with Sales, Operations and Finance to manage orders, shipments and customer demand while improving regional service levels. The...Suggested
$230k - $260k
...work on Notion.Notinos (our employees) are customer zero in bringing this future of work to... ...work.About the Role:The CX Strategy & Ops Lead is responsible for designing & executing... ...all Notion users.Identify and implement operating frameworks to streamline customer support...SuggestedLocal area- A leading tech company is seeking a Customer Service Manager to oversee a growing team during a product launch. You will manage customer service operations, improve processes, and ensure outstanding support experiences. The ideal candidate has over 2 years of experience...SuggestedFull timeRemote work
$18 - $20 per hour
Resource Innovations is hiring a Customer Service and Rebate Processing Supervisor to enhance their team in the United States. This role requires managing daily operations to achieve efficient processing of rebate applications and providing top-notch customer service....Suggested- Kowa American Corporation in New York is seeking a Logistics & Customer Operations Specialist to support the execution of logistics operations,... ...to customers, carriers and internal teams, with a focus on service quality and on-time delivery. #J-18808-Ljbffr Kowa American...Suggested
- A sustainability platform is seeking an experienced Customer Success Operations professional to drive strategic initiatives and enhance customer value. The role requires over 6 years of relevant experience, strong analytical skills, and proficiency in tools like Salesforce...Work at office
- United States Digital Space LLC is seeking a Senior Customer Strategy & Operations Manager to partner with the VP of Global Customer Success. You’ll own how we understand, retain, and grow our customer base by diagnosing drivers of upsell, churn, and scale signals across...
- United States Digital Space LLC is seeking a Chief Customer Success Officer (CSO) to drive strategy, processes, and data-driven insights... ...team. You will report to the Senior Manager of Revenue Operations and partner with CS leadership to optimize health, retention,...
- Spindrift is seeking a Customer Operations Manager to strengthen the operations of the Customer Operations team in a hybrid role based in Newton... ..., improving training, and building team capability to enable growth and exceptional service delivery. #J-18808-Ljbffr Spindrift
- Springs Window Fashions is seeking a seasoned Customer Service Operations Supervisor to oversee day-to-day activities, drive service levels, and align the team with company goals. You will coach staff, design schedules, review performance, and partner with leadership to...
- Payscale is seeking a highly analytical Revenue and Customer Operations Manager to drive insights, scalability, and operational excellence across our Go-to-Market organization. You will partner with GTM leadership, Finance, Marketing, and Strategy to align systems and reporting...
- A leading talent connection platform is seeking a Customer Success & Revenue Operations Manager. In this remote role, you will align customer success and revenue operations to drive growth, optimize processes across various systems, implement tools like Salesforce, and...Remote job
- GE Vernova is seeking a remote Senior Power Plant Field Services/Contract Performance Manager to lead service activities at customer sites in the United States. You will coordinate maintenance, support, and project execution with regional teams to ensure safety, quality...Remote jobContract work
$165k - $185k
...Joyful Health Building the financial operating system for healthcare, and bringing the... ...operation across a growing set of service lines, the customer side of our operation is outgrowing the... ...feel. The Customer Operations Lead owns the customer operational experience...Full timePrivate practiceWork at office3 days per week$140k - $160k
...Joyful Health Building the financial operating system for healthcare, and... ...continues to grow our Revenue Recovery service line, our post-sales operation is... ..., and reporting - that make customer ops actually run. The Customer Ops Lead builds and owns the automation and...Full timePrivate practiceLive inWork at office3 days per week- Odlo Sports GmbH sucht im Inhouse Customer Operations Team eine erfahrene Fachperson, die komplexe Kundenanliegen aus internationalen Märkten bearbeitet und eng mit externem 1st-Level-Kundendienst sowie internen Abteilungen zusammenarbeitet. Sie analysieren Ursachen, koordinieren...
$16 per hour
...Fair in Pennsylvania is seeking an Assistant Manager who will assist the Store Manager with operational duties and manage store personnel to ensure exceptional customer service. This role shares responsibility for daily operations and maintaining store standards. The ideal...Hourly pay$127.68k - $270k
The Customer Operations team sits at the center of how we scale world‑class customer experiences... ...initiatives in a director level role — leading a team across product operations,... ...Managers, Sales Engineers, Professional Services). You know what "good" looks like end‑...Work experience placementLocal area- Food Lion in Ringgold GA is seeking a Front End Cashier who delivers fast, friendly service and supports customer satisfaction standards. You will greet customers, scan items, handle payments and maintain a neat front-end area. The role requires accuracy, teamwork, and...
- Progressive Leasing is seeking a Bilingual Team Lead, Customer Service to guide and develop a diverse team delivering world-class support for our lease-to-own customers. In this remote role, you will mentor agents, monitor performance, and drive process improvements while...Remote job
- Progressive Leasing is hiring a Supervisor, Bilingual Customer Service to enhance operational excellence. This role involves leading a team, providing support, and addressing escalated issues. Ideal candidates should have supervisory experience and strong communication...
- ...Manager to act as a dedicated partner for the Payments and Customer Service functions. You will model forecasts, evaluate partner deals,... ...approaches while reporting to leadership across product, risk, and operations. Based in London or New York with a hybrid schedule, you...
- Xylem is seeking a Customer Service Manager to lead the Customer Service organization and oversee the entire Order Management process. The Senior Manager will drive strategy, automation and continuous improvement in related workflows while prioritizing customer satisfaction...
$110k - $140k
Sola, a leading payments provider headquartered in New York, is seeking an experienced Customer Service Manager to lead our Customer Service Team and ensure delivery of high-quality support to merchants using our ticketing and FPS queues. Based in Brooklyn, NY, the role...- A luxury appliance company in New York seeks a Customer Service Manager to lead their support function, ensuring world-class service for clients. Responsibilities include team leadership, resolving inquiries, and overseeing warranty claims. Ideal candidates have 5+ years...
- ...healthcare, seeks a Sr. Manager, Global Customer Service Strategy within DePuy Synthes to shape... ...drive the enterprise-wide customer service operating model. You will partner with regional... ...analytical capabilities, experience leading global initiatives, and a track record...
$132k - $163k
...and a shared commitment to serving our customers, communities, and each other. We believe... ...accountability, and excellence. Backed by leading investors like Google Ventures and Menlo... ...agent team’ day to day and hit our core operational KPIs. You will contribute by This is a...Full timeFor contractorsWork at officeLocal areaFlexible hours- Stop & Shop in Brooklyn, NY is seeking a Customer Service Manager to lead front-end, online pick-up, and cash office operations. You will recruit, train, and develop a team while ensuring safety, sanitation, and profitability. Strong leadership and communication across...Work at office
- Southwest Airlines in Boise, Idaho is seeking a Customer Service Supervisor to lead and train Customer Service Agents, Operations Agents, and Skycaps at our station, ensuring that ground operations assignments are completed safely and efficiently. The role requires leadership...Shift workDay shift
- Mercury is seeking an Operations Readiness Program Manager to operationalize and continuously improve the systems that keep Customer Support aligned through change. You’ll partner across Support, Product, Risk, Engineering, and Enablement to drive readiness planning, tooling...
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