Customer Service Representative

$25k - $38k

Ferrari's Appliance

Newington, CT

Job Description

Responsibilities:

Handle customer inquiries and complaints
Provide information about the products and services
Answer multi-line phone and schedule service calls
Document and update customer records based on interactions in QuickBooks system
Develop and maintain a knowledge base of the evolving products and services

? Qualifications:

Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask, work in fast pace office setting
Positive and professional demeanor
Excellent written and verbal communication skills
Previous experience with Quickbooks and Google Calendar preferred
Must be able to commute to both locations

Compensation: $25,000.00 to $38,000.00
Location: 160 Rubber Avenue, Naugatuck, CT 06770 AND 460 New Britain Avenue Newington, CT 06111
Skills: Build Rapport
Calendaring
Communication Skills
Customer Service
Data Entry
Multi Tasking
QuickBooks Software
Sales Experience
Fast Paced
Organized

Apply

Vacancy posted 28 days ago

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