Technical Service Representative

Virtual Vocations Inc

Providing expert technical support remotely, the full-time Ink Customer Technical Service Representative II will identify continuous improvement needs, coordinate technical activities, and deliver press-side troubleshooting and color matching services for clients in Kentucky, Ohio, and Michigan. Key responsibilities Serve as the primary liaison between customers and the company, coordinating with various teams to deliver effective technical support Lead continuous improvement initiatives to enhance operational efficiency, quality, and performance Conduct performance evaluations and coordinate training and development programs for InPlant personnel Required qualifications Bachelor's degree in a technical discipline or 5-10 years of relevant industry experience Proficiency with Microsoft Office applications and SAP Comprehensive knowledge of pressroom operations and printing processes Experience developing and managing project plans using Gantt charts Demonstrated ability to manage multiple complex projects simultaneously

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Vacancy posted 3 days ago

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