Low-Voltage Field Technician

Job Description Job Description Job Summary: The Low-Voltage Field Technician performs installation and repair of structured cabling, access control, surveillance, telephone systems, audio/visual, nurse call, and networking. This position is based in Raleigh, NC and requires 75-100% travel to commercial job sites across the country. Responsibilities: * Installation and removal of various types of low-voltage cabling, including ethernet and fiber optic cabling * Pull, terminate, neatly label, and test all standard industry cable types in a variety of topologies * Mount, dismount, connect, and disconnect various types of low-voltage systems equipment, including but not limited to audio/visual, access control, cellular DAS, emergency responder BDA, computers (including peripherals), networking (switches and wifi), nurse call and roam alert, surveillance, structured cabling, and telephone systems (as specified per project) * Transport, maintain, store, and safely utilize tools and implements including ladders, lifts, hoists, dollies, sawzalls, and other cutting instruments, punch-down tools, fasteners, drills, etc. * Safely operate company-owned automobiles * Read blueprints and install according to plans * Understand topology concepts such as IDF, MDF, BDR, riser, conduit, line-of-sight, etc. * Maintain an open line of communication regarding project milestones, events, outstanding issues, and customer follow-up * Maintain technical documentation and notify management of any information that requires an update, including assisting with identifying gaps in documentation and collecting missing information * Continuous learning and support of all technologies used in Softrim's typical client locations * Cooperate with Project Team(s) to prepare for field deployment, including but not limited to attending project handoff meetings and materials delivery/staging * Practice workplace alertness and adhere to OSHA safety guidelines to minimize the risk of workplace injury * Protect the interests and reputation of the company through superior personal conduct on and off the job * Accurately record all time and notes for work performed in accordance with company standards * Attend all required meetings and functions as directed by management * Maximize billable status for work performed * Adhere to budgetary and scheduling guidelines * Other tasks as assigned by supervisor Requirements: * 75-100% travel to various projects sites state and nationwide as needed * At least 2 years of new relevant low-voltage experience required; commercial/multifamily experience preferred * Substantial experience interpreting plan drawings and details preferred * Able to safely climb a ladder and work on a lift, lift 50lbs, crouch, kneel, stop, crawl, and safely operate powered and non-powered tools alike * Training certificate in a skilled trade preferred or equivalent work experience * 10-hour OSHA construction certification preferred * High School diploma or equivalent required * Valid Driver's license with clean driving record * English language (fluent), Spanish language a plus but not required Essential Skills: * Low-Voltage structured cabling (pulling, terminating, testing) * Construction Site Safety (OSHA) * MDF/IDF closet build out * Interpreting plan drawings * Functioning independently with little or no direct supervision * Able to adapt and respond to ever changing work situations and environments * Working in a structured and disciplined manner to complete assignments on schedule * Able to multi-task, use independent judgement, and follow complex instructions * Exceptional organizational and time management skills * Exceptional attention to detail * Strong verbal and written communication skills * Commitment to providing responsive customer services, even after hours Dress Code: Construction site ready. Softrim-logoed safety shirt and full-length work slacks/jeans with belt. Jacket and/or weather-protective clothing may be required. Hard hat, safety goggles and ear protection often required. Steel-toed work boots. No shorts and no pants with holes or rips. For safety, facial hair may be required to be kept short and trimmed neatly, and facial piercing and other jewelry may need to be removed. Must maintain professional personal hygiene and appear in clean clothing at the beginning of each shift. Employment Terms: Full-time, Non-Exempt, Hourly. Eligible for benefits (medical, dental, vision, life, AD&D, disability) and 401(k) after introductory period. Typical business hours are from 7:00 a.m. until 4:00 p.m. with two breaks and one lunch, Monday thru Friday, excluding company-observed holidays. Some weekend and after-hours work is required. Local travel, travel to construction sites, and both local and remote service areas is required.