Leasing Consultant - The Ridge

Job Description

Job Description

We are seeking a personable, detail-oriented professional to join our team and help create an exceptional experience for current and prospective residents. In this role, you will support leasing efforts, build strong relationships with customers, and contribute to the overall success of the community by delivering responsive service and maintaining a welcoming environment.

• Respond to inquiries from prospective residents by phone, email, and in person in a timely and professional manner.
• Conduct property tours and clearly present available apartment homes, community features, and lease terms.
• Guide prospective residents through the application, screening, and leasing process.
• Maintain accurate records of leads, applications, resident information, and lease documentation.
• Follow up with prospects to encourage conversions and support occupancy goals.
• Provide outstanding customer service to current residents and assist with questions or concerns as appropriate.
• Support marketing efforts, including outreach, outreach tracking, and promotional activities to generate interest in the community.
• Assist with resident retention initiatives, renewals, and community engagement efforts.
• Work collaboratively with property management and maintenance teams to help ensure a positive living experience.
• Maintain a professional appearance and uphold community standards at all times.

• Previous experience in leasing, sales, customer service, hospitality, or a related field is preferred.
• Strong communication, interpersonal, and presentation skills.
• Ability to build rapport, listen actively, and provide solutions-oriented service.
• Comfort working in a fast-paced environment with multiple priorities.
• Strong organizational skills and attention to detail.
• Proficiency with computers, property management systems, and standard office software.
• Ability to work independently as well as part of a team.
• Availability to work a flexible schedule, including some weekends, as needed.

• Positive attitude and a genuine commitment to customer satisfaction.
• Professional, polished, and approachable demeanor.
• Ability to adapt to changing priorities and support community goals.
• Interest in learning property operations and growing within the industry.

• A supportive team environment focused on service and community.
• Opportunity to contribute to a well-maintained and resident-focused property.
• Training and development opportunities to support professional growth.
• Competitive compensation and benefits package, based on experience.

We are proud to be an equal opportunity employer and welcome candidates from all backgrounds to apply. We value diverse perspectives and are committed to creating an inclusive workplace where every team member can succeed.