Phone Receptionist - Medical Office

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. Whatever your priorities work / life balance, career progression, sustainability, volunteering youll find like-minded people driving change at Howden.
Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 20,000 employees spanning over 100 countries.
Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. Right from the beginning, weve focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. We are seeking a detail-oriented Receptionist for our Miami office.
The Receptionist serves as the first point of contact for the office, playing a key role in creating a welcoming, professional experience for clients, visitors, and internal teams. We are seeking an individual with prior experience in a receptionist or frontoffice role, ideally within an insurance brokerage or similar professional services environment. Beyond daily frontoffice responsibilities, this role offers an excellent opportunity for growth and exposure to the insurance industry, serving as a potential stepping stone to other administrative, operations, or client service positions within the organization.
Serve as the first point of contact for clients, visitors, carriers, and vendors, providing a welcoming and professional front office experience
Answer, screen, and route incoming phone calls to the appropriate departments or team members
Maintain the reception area, conference rooms, and front office to ensure a clean, organized, and professional appearance
Manage incoming and outgoing mail, packages, and courier deliveries
Support administrative tasks including document handling, filing, scanning, and data entry
Handle confidential client and policy-related information with discretion and professionalism
Monitor office supplies and place replenishment requests when necessary
Follow company policies and procedures, including compliance and privacy requirements
Proven experience in a receptionist, front office or similar role, preferably in a corporate environment.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and other productivity tools.
In addition to a competitive base salary, employees are eligible to receive a discretionary bonus. Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts
~401(k) retirement plan
~ Flexible Paid Time Off and paid parental leave
~ Life and Disability insurance

Its a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. At Howden, we value diversity there is no one Howden type. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If youre excited by this role but have some doubts about whether its the right fit for you, send us your application if your profile fits the roles criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
*Permanent