Licensed Insurance Sales Agency Operations Director

$135k - $160k

Predictive Strategies

Benefits:

Bonus based on performance
Dental insurance
Health insurance
Paid time off
Vision insurance

About the Role

TrueChoice Coverage is a growing insurance agency seeking a Director of Agency Operations to own and run a call center and lead-driven sales operation .

This is a hands-on leadership role for someone who has directly operated a high-volume, lead-based insurance sales environment - not just supported one.

You will take full ownership of:

call center performance
lead generation and conversion
agent productivity and accountability
operational systems and execution

This is not a corporate or maintenance role. We need someone who can step in, take control, and build structure while driving results immediately .

What You'll Own

Full ownership of call center operations , including agent performance, KPIs, and conversion outcomes
Direct management of lead generation , including vendor selection, budgeting, and performance optimization (CPA, conversion rates)
Oversight of lead flow, routing, and quality to ensure alignment with sales performance
End-to-end agent onboarding, licensing, and readiness for production
Development and enforcement of operational workflows, systems, and accountability structures
Continuous improvement of sales efficiency, agent productivity, and operational execution
Alignment of operations with growth goals and revenue performance

Required Experience (Must-Have)

Direct ownership of a call center-based insurance sales operation
Direct ownership of lead generation , including:
- vendor selection
- lead budgeting
- performance optimization (CPA, conversion)
Experience operating in a high-volume, lead-driven environment
Proven ability to drive agent performance and accountability at scale
Hands-on experience building or running:
- onboarding systems
- operational workflows
- performance tracking systems

This Role Is NOT a Fit For

Candidates whose experience is primarily:
- traditional agency ownership (relationship-based, non-call center)
- carrier or MGA roles without direct operational ownership
- sales or distribution leadership without running internal operations
- call center leadership without ownership of lead generation

What Success Looks Like

A structured, high-performing call center with clear accountability
Optimized lead spend and improved conversion performance
Consistent agent productivity and scalable onboarding processes
Clean, efficient operational systems that support growth

Compensation

Base salary: $135,000 - $160,000
Performance-based bonus: 15-20% tied to operational outcomes
Total compensation potential: $155,000 - $190,000+

This is a remote position.

Compensation: $135,000.00 - $160,000.00 per year

Empower Your Career with Innovation and Impact

TrueChoice Coverage is an independent insurance agency that helps individuals compare options across multiple carriers, combining technology and expert guidance to deliver better coverage and long-term support.

Apply

Vacancy posted 5 days ago

Similar jobs that could be interesting for youBased on the Licensed Insurance Sales Agency Operations Director in United States vacancy

Licensed Insurance Sales Operations Director
...Licensed Insurance Sales Operations Director, a full-time remote position responsible for overseeing call center operations, lead generation, and agent performance in a high-volume insurance sales environment. Key Responsibilities Manage call center performance, including...
Suggested
Full time
Remote work
Virtual Vocations Inc
United States
2 days ago
Licensed Commercial Account Executive
...will include: Maintain and service insurance policies in agency management system Answer Phones,... ...carrier communications Understand the sales process and learn our lines of... ...predominantly speak Spanish A valid P&C License, is required The ideal candidate...
Suggested
Hourly pay
Full time
Part time
Work at office
Monday to Friday
Flexible hours
JIA Insurance Agency LLC
Murrieta, CA
21 days ago
Licensed Personal Lines Insurance Account Manager
$40k - $50k
...Competitive salary ~ Dental insurance ~ Health insurance ~... ...Us Owens Insurance Agency is an independent insurance agency... ...and Casualty Insurance license Minimum of two years personal... ...is independently owned and operated. Your application will go directly...
Suggested
Work at office
Independent Insurance Agents of North Carolina
Wilmington, NC
2 days ago
Licensed Insurance Operations Manager | Georgetown & Cedar Park
...Job Description Job Description About the Role We are looking for a Texas-licensed insurance professional to lead the day-to-day operations across our two agency locations in Georgetown and Cedar Park. This is a hands-on leadership role for someone with...
Suggested
Shift work
Allstate - Jamison Agency
Leander, TX
14 days ago
Program Manager III, Insurance Services
$76k - $84k
...Description The Insurance Services Program Manager works to optimize efficiencies throughout the Agency's sales, service, and/or operational teams. The Program Manager will lead a variety of... ...degree is preferred Certification/License: Property and Casualty License...
Suggested
Work at office
First Tech Federal Credit Union
Hillsboro, OR
15 hours ago
New York Licensed Clinical Operations Manager
...Leveraging clinical expertise in a hybrid role, the full-time Clinical Operations Manager will lead a Customer Consultation and Support team,... ...solutions Required qualifications Current PT, OT, PTA, OTA license or ATP certification Hands-on experience with pediatric...
Full time
Remote work
Virtual Vocations Inc
United States
15 hours ago
Licensed Commercial Lines Insurance Account Executive
...Description Job Description Hertvik Insurance Group in Medina, OH is looking for a... ...commercial lines customers as a Full-Time Licensed Account Executive. Hertvik Insurance is... ..., and fun independent insurance agency that focuses on using technology while maintaining...
Full time
Work at office
Work from home
Flexible hours
Afternoon shift
Hertvik Insurance
Medina, OH
14 days ago
Head of Operations & Business Management
$119.8k - $179.8k
...Angeles, Inc. Sales Territory: None... ...leadership operations position responsible... ...RESPONSIBILITIES: The Director of Operations is... ...with all Insurance Pooling... ...provincial regulatory agencies (i.e. OSHA, DOT,... ...Canada), etc.); with licensing and log book...
Work at office
Local area
Remote work
Worldwide
Relocation
Night shift
Afternoon shift
Sysco
United States
5 days ago
Sacramento North Regional Office Licensing Program Manager l
...The Licensing Program Manager (LPM) I in the Community Care Licensing Division (CCLD),... ...the Division representative with other agencies, recruit and hire new staff, meet with... ...work related in-person events as deemed operationally necessary. Telework does not change the...
Permanent employment
Full time
Temporary work
Work at office
Remote work
California Correctional Health Care Services
Sacramento, CA
4 days ago
Commercial Lines Account Manager (Property and Casualty License Required)
...Company Description The Satanoff Agency is a locally owned and operated insurance agency located in Wayne, PA. We... ...onboarding materials to client's post-sale Update any missed new business... ...: Property and Casualty License Comfortable commuting to this job...
Full time
Immediate start
Satanoff Insurance & Financial Services
Wayne, PA
19 days ago
Licensed Employee Benefits Account Manager
$55k - $65k
...Licensed Employee Benefits Insurance Account Manager Work Location This position is based in Fitchburg... ...our success, bringing together agency partners, employees, customers, insurance... ...suited for someone who enjoys the operational side of benefits service and wants...
Full time
Local area
Flexible hours
3 days per week
Tropolis Holdings
Fitchburg, WI
1 day ago
Ohio Licensed Senior Program Manager
...Overseeing the development of energy projects, the full-time Ohio Licensed Senior Program Manager will manage multidisciplinary teams, ensure compliance with regulations, and contribute to business development while working remotely. Key responsibilities Lead technical...
Full time
Work at office
Remote work
Virtual Vocations Inc
United States
15 hours ago
North Carolina Licensed Perinatal Program Manager
...maternal and child health or public health; or Bachelor's degree with one year of relevant experience Must have a valid driver's license Must reside in North Carolina within Region 2 of Trillium's catchment area Experience in the design or implementation of perinatal...
Full time
Remote work
Virtual Vocations Inc
United States
15 hours ago
California Licensed Program Manager
...Providing leadership in healthcare services, the full-time California Licensed Program Manager will manage internal projects and programs,... ...At least 5 years of healthcare experience, including clinical operations and 3 years in areas like utilization management or care...
Full time
Work at office
Remote work
Virtual Vocations Inc
United States
15 hours ago
PM Engineering Operations Director
$175k
...Role: In this role, the Director of Engineering Operations will provide technical... ...Local Operating Engineer's License or Trade License, Systems... ...matrix-based multi-industry sales environment. Draws upon the... ...following benefits: 401k, dental insurance, health insurance, life...
For contractors
Work at office
Local area
Remote work
Visa sponsorship
Flexible hours
CBRE
New York, NY
2 days ago
Territory Operations Director
$150k - $175k
...Territory Operations Director Registered Nurse / RN, Home Health Find Your... ...5,000 + Bonus Current RN License Required Previous Home Health... ...with an automobile that is insured and in accordance with state... ...staff. Organize and direct agency functions and daily...
Full time
Flexible hours
AccentCare
Lynnwood, WA
4 days ago
Remote Operations Supervisor: Commercial Lines
...A leading insurance firm is seeking an Operations Supervisor for Commercial Lines to oversee Account Management staff while ensuring service excellence... ...have over 5 years of industry experience, active licensing, and strong analytical and communication skills. Competitive...
Remote work
Insurance Office of America
Athens, GA
4 days ago
Remote Operations Supervisor: Commercial Lines
$105k - $125k
A leading insurance firm is seeking an Operations Supervisor - Commercial Lines to oversee Account Management staff. This remote position requires leadership... ...has over 5 years of industry experience, active licensing, and proficiency in MS Office. Competitive salary range...
Remote work
Insurance Office of America
Green Cove Springs, FL
4 days ago
California Licensed Program Director
...business projects and programs, the full-time California Licensed Program Director will oversee cross-functional teams, ensure project delivery... ...implementation Provide oversight of strategic and operational portfolios, managing relationships with Corporate EPMO and...
Full time
Remote work
Virtual Vocations Inc
United States
4 days ago
Michigan Licensed Provider Contract Director
...A company is looking for a Director of Health Plan Provider Contracts. Key Responsibilities Oversees provider contracting functions and collaborates with operational departments Leads negotiations for complex contracts with providers, focusing on quality and cost-effectiveness...
Contract work
Work at office
Remote work
Virtual Vocations Inc
United States
2 days ago
Remote Operations Supervisor: Commercial Lines
...A leading insurance agency is seeking an Operations Supervisor for Commercial Lines. This remote role involves overseeing Account Management staff, ensuring service excellence, and managing a book of business. Candidates should have 5+ years of industry experience and...
Remote work
Insurance Office of America
Lexington, SC
4 days ago
Remote Operations Supervisor, Commercial Lines
...A leading insurance firm seeks an Operations Supervisor for Commercial Lines responsible for overseeing Account Management staff and improving operational... ...should possess a high school diploma and active licensing. Attractive benefits include competitive salary, health...
Remote work
Insurance Office of America
Lehigh Acres, FL
4 days ago
Remote Operations Supervisor, Commercial Lines
...A leading insurance firm is seeking an Operations Supervisor for Commercial Lines to lead the Account Management team and ensure service excellence.... ...exceptional communication skills, and the necessary professional licenses. The position offers competitive salaries, bonuses, and...
Remote work
Insurance Office of America
Sumter, SC
24 days ago
Remote Operations Supervisor: Commercial Lines
...A national insurance brokerage firm seeks an Operations Supervisor for Commercial Lines to oversee Account Management staff and improve operational efficiency... ...will have knowledge of insurance brokerage, active licensing, and proficiency in MS Office. The company offers...
Remote work
Insurance Office of America
Huntington, WV
4 days ago
Senior Account Manager - Business
$62.38k - $80.73k
..., performs customer service, sales and management of assigned complex... ...and carrier regarding insurance coverage. Collaborates with Business... ...Property & Casualty Broker's license and/or Life, Accident, and... ...50% Following department and agency procedures, perform or...
Full time
Temporary work
Part time
Work experience placement
Work at office
Work visa
Flexible hours
NBT Insurance Agency, LLC
Vestal, NY
4 days ago
Pennsylvania Licensed IT Program Director
...Leading the oversight of an assigned Information Technology segment, the full-time Pennsylvania Licensed IT Program Director will manage vendor relationships, develop IT strategies, and ensure compliance with policies while working remotely. Key responsibilities Identify...
Full time
Remote work
Virtual Vocations Inc
United States
15 hours ago
Multi-State Licensed Clinical Program Manager
...Multi-State Licensed Clinical Program Manager, a full-time remote position responsible for designing and operationalizing a care navigation... ...Proven track record in leading and managing clinical or operational teams Understanding of Medicare regulations, HIPAA, and telehealth...
Full time
Remote work
Virtual Vocations Inc
United States
4 days ago
Licensed Mental Health Program Supervisor
$61.45k - $83.44k
...social work, or a related subject area. Must be either fully licensed OR have two years of MST experience. Preferred Experience:... ...and neighborhood). Training and collaboration with outside agencies. Direct use of pragmatic (i.e., structural, strategic, and functional...
Full time
Contract work
Evidence-Based Associates
Greenville, SC
1 hour ago
Licensing Project Manager
...Licensing Project Manager Work Location: UT (Hybrid - 2 weeks onsite / 2 weeks remote) ~ Duration : Long Term Rate : Not... ...across internal teams including engineering, safety, QA, and operations. Track deliverables, milestones, and regulatory commitments...
Remote work
BCP Engineers & Consultants
Utah
1 day ago
Operations Improvement Manager
...Operations Improvement Manager Recology provides organics, recycling, and solid waste collection... ...food and other organic waste, compost sales, waste collection, transfer and landfill... ..., expert level in Excel. ~ Driver’s license required. Interview Process:...
Full time
Contract work
Work experience placement
Flexible hours
2 days per week
3 days per week
Samprasoft
San Francisco, CA
2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Licensed Insurance Sales Agency Operations Director. Be the first to apply!