Project Manager/Account Manager

Job Description

Job Description

Project + Account Manager (Hybrid Role) – Blayzer Digital

The Project + Account Manager hybrid role at Blayzer Digital combines client relationship leadership with full lifecycle project delivery. This is a high-impact position ideal for professionals who thrive at the intersection of strategy, operations, and client engagement—ensuring that every Blayzer project is delivered efficiently and exceeds client expectations.

Key Responsibilities

· Own the client relationship and oversee project execution from discovery to delivery.

· Manage scopes, budgets, and schedules while acting as the primary client contact.

· Lead kickoff meetings, status updates, and delivery presentations.

· Align client goals with production capabilities and marketing strategy.

· Forecast resource needs and collaborate with department leads for allocation.

· Identify and communicate scope changes, growth opportunities, and renewal options.

· Track performance metrics, report progress, and maintain accurate documentation.

· Contribute to continuous improvement of Blayzer’s project processes and client service model.

Qualifications

· 4–7 years of blended experience in project management and account management within a digital agency.

· Strong technical understanding of web and eCommerce ecosystems (Shopify, BigCommerce, WordPress, etc.).

· Proven track record of managing multiple clients and complex web builds simultaneously.

· Advanced communication, leadership, and analytical skills.

· Experience with Zoho, Basecamp, and time tracking/reporting systems.

KPIs

· End-to-end project success (timeline, scope, margin).

· Client growth and satisfaction.

· Internal team performance and collaboration efficiency.

Why Join Blayzer?

• Make an impact:  Work on diverse client projects where your contributions directly influence results.
• Collaborative environment: Join a supportive team with regular strategy sessions and open communication.
• Work-life balance: Enjoy our casual office setting and team events.
• Great location: Work from our downtown St. Louis office with flexible work from home options.
• Competitive benefits: We offer a 401(k) match, health, dental, and supplemental insurance.