Account Manager - Flexibles/Manufacturing

Account Manager Flexibles (Remote, Midwest or Northeast U.S.)

Location: Remote (Must be based in the Midwest e.g., Chicago area or Northeast U.S.) Level: Mid-Level Reports To: Director Employment Type: Full-Time Travel: Up to 20% Visa Sponsorship: Not available Relocation: Not offered Full Benefits Package

About the Role

We are seeking an experienced Account Manager with a strong background in flexible packaging to lead relationship activities with a large strategic customer. This role is responsible for managing day-to-day account operations, driving business growth, and ensuring a superior customer experience through cross-functional collaboration.

The ideal candidate is a strategic thinker and skilled negotiator with a deep understanding of flexible packaging, market trends, and customer needs. You'll serve as a key liaison between internal teams and the customer, driving profitable growth through innovative, sustainable packaging solutions.

Key Responsibilities

• Protect and grow existing business within assigned accounts.
• Drive new business opportunities aligned with company capabilities and market strategy.
• Build and strengthen relationships across customer departments including commercial, operations, technical, and supply chain.
• Lead complex negotiations and manage high-value, multi-stakeholder accounts.
• Oversee project development and commercialization efforts for new and existing business.
• Maintain a deep understanding of customer markets, competitors, and emerging sustainable packaging trends.
• Ensure compliance with corporate business conduct standards and federal anti-trust laws.
• Deliver exceptional customer service and identify mutual value opportunities for both organizations.

Qualifications

• Flexible Packaging experience REQUIRED (please do not apply without this experience).

• Proven success leading and managing negotiations in large, complex accounts.
• Strong relationship-building and customer management skills.
• Experience leading cross-functional teams to execute account strategies.
• Excellent communication, business acumen, and strategic thinking.
• Knowledge of sustainable packaging trends is a plus.

Interview Process

1. 30-minute recruiter screen
2. 1-hour video interview with hiring manager
3. 1-hour panel interview with team

About the Organization

We create and manufacture sustainable packaging solutions for customers across the food, retail, and medical sectors. Our packaging supports a wide range of products, including snacks, condiments, healthcare items, prepared meals, fresh produce, coffee, and pet food. We are committed to responsible, innovative packaging that protects products and promotes a healthier planet. #ZR