Closing Coordinator

Closing Coordinator

We are in the business of home ownership and are looking for a Closing Coordinator who will find a career home with us. This non-exempt role is for someone who enjoys customer service and working in a fast-paced, team-centered environment as you will be responsible for collaborating with multiple parties to facilitate the closing process in a timely manner.

What You Will Do

As a Closing Coordinator, you are responsible for coordinating all aspects of finalizing the loan closing process. You will communicate with clients, borrowers, internal staff, and outside agencies to facilitate all closing issues in a timely manner, consistent with company-defined standards.

Process and Quality Assurance

• Review Closing Instructions and prepare Closing Disclosure/ALTA
• Audit Loan Documents before closing for accuracy
• Coordinate closing with borrowers, agents and attorneys
• Confirm closings and work with clients borrowers to resolve any issues
• Pre-balance files for disbursement of funds
• Ensure compliance with federal, state, and client requirements through extreme attention-to-detail in preparation of closing documentation

Data Analysis and Reporting

• Review and manage daily reporting and dashboards for CD prep, closings and disbursements

Communicate and Collaborate

• Communicate openly and respectfully with clients, team members, and leaders
• Work with agents, attorneys, borrowers and lenders to confirm closing details
• Act as a liaison for borrowers, assisting with questions/concerns throughout process
• Manage and support lender relationships
• Additional duties, as assigned

What You Will Bring

• High-school diploma or equivalent
• 1-5 years of experience within real estate or mortgage industry
• Working knowledge of real estate titles, deed preparation, and closings
• Strong customer service focus
• Clear verbal and written communication skills
• Ability to work in fast-paced environment and meet deadlines
• Strong attention to detail
• Self-motivated: ability to work with minimal supervision
• Capability to work both independently and as part of a team
• Problem-solving mindset with ability to multitask
• Proficiency with computers, including Microsoft Office

If you have transferrable skills and feel like you would be a good fit, please don't hesitate to apply!

What We Offer

• Competitive payrates based on skills and experience
• Extensive benefits package: Medical, dental, vision, HSA, mental health programs, Employee Assistance Program, short term disability, voluntary insurance (LTD, auto, home, life, legal, pet, identify theft), employee discounts
• Rest and relaxation: Paid holidays and generous PTO based on tenure
• Community and philanthropy: Paid volunteer time
• Paid maternity and parental leave
• Contribute to your future: 401K plan and robust continuous learning opportunities
• Work perks program: Access to discounts that help save money in your daily life

Townsgate Closing is committed to offering a flexible work environment for this role. This is a hybrid role, meaning you have the flexibility to work from home. (Remote work is subject to Townsgate remote work policy and business needs.)

Townsgate Closing is a national mortgage service provider specializing in assisting mortgage lenders with a multitude of services they need in connection with a loan. Our entrepreneurial mindset allows us to differentiate ourselves in the market through continuous improvement and innovation, as well as our diversified suite of product offerings. Our people are driven and committed to our cultural values we call "The 5C's": Connect, Collaborate, Communicate, Care, and Celebrate. We take these seriously and coming on board with us means you agree to adopt these values in your everyday work life with us.

All onboarding employees will be required to complete a pre-employment background check and drug screening.

We are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Mortgage Connect is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact View email address on click.appcast.io