Operations Specialist

Job Description

Job Description

Company Overview

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.  

Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.   

Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.  

Operations Specialist

The Operations Specialist will provide administrative support to senior-level management responsible for the overall management and performance of communities within the designated portfolio. The Operations Specialist will perform tasks in various areas to include administrative support, research, analysis, marketing, and financials.

Essential Duties & Responsibilities

• Provide ongoing support to assigned senior-level managers.
• Collect and review historical income and expense information of apartment buildings.
• Interface with clients to facilitate understanding of property performance and unique characteristics of assets.
• Gather and analyze market information to include market trends and rent comparables through both internal and third-party reports.
• Lead and manage various internal projects.
• Preparation of materials as necessary.
• Prepare and ensure accurate and timely weekly/monthly/quarterly property reporting.
• Answer and direct resident calls at the Corporate Level.
• Coordinate travel, hotel, and rental car arrangements, as needed.
• Other duties as assigned.
• Travel Requirement: This position may entail travel, estimated at 10% of work time annually for property visits or internal meetings.

Education & Experience

• Bachelor's degree in quantitative majors such as finance, real estate, or economics a plus.
• Strong Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Experience and/or knowledge in Property Management Software, such as MRI or One-Site a plus.
• Problem solving, decision making, and analytical skills required.
• Meticulous attention to detail.
• Must be able to work with multiple deadlines and tasks while maintaining efficiency and control over projects assigned.

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.