AI Platform Design Lead — Enterprise SaaS

Why Join Our Team This is a rare opportunity to join one of the fastest‑growing enterprise software companies in the world — a company that unifies HR, IT, and Finance into a single system and is now investing heavily in next‑generation AI experiences. Why top designers are excited about this role: Massive scale & impact — the platform powers dozens of interconnected products used by thousands of companies. Executive visibility — AI and Platform design are top‑level company priorities with direct leadership attention. Category‑defining work — help define the emerging UX patterns for LLMs, agents, evals, and AI‑driven workflows. Unmatched leverage — platform primitives you design will ripple across every product surface. Elite peers — work with world‑class PMs, engineers, and designers from top tech companies and design schools. Strong compensation — competitive cash, front‑weighted equity, and long‑term refreshers. About the Role As a Product Design Lead , you will own a critical product vertical from 01 and drive it to shipped reality. You'll transform deep administrative and technical complexity into elegant, intuitive workflows that feel effortless for end users. You won't just design screens — you will define strategy, shape systems, and set the quality bar for an entire product ecosystem. We are hiring across several pillars: 1. AI Platform (Top Priority) Lead the design of AI‑powered experiences across the entire product suite. You will define interaction patterns for LLMs, agents, evals, observability, and dynamic AI states — and help establish the company's AI design language. 2. New Company Experience (NCE) Own the end‑to‑end experience for enabling customers to onboard and activate standalone products (IT, Finance, Travel, Time & Attendance, etc.) without requiring HRIS. This is one of the company's most important business objectives and requires deep systems thinking. 3. Core Platform (Permissions, Foundations, Integrations) Design the underlying primitives — permissions models, data visualizations, shared surfaces, and cross‑cutting frameworks — that unify dozens of products into one coherent system. What You Will Do Strategy & Vision Partner with cross‑functional leadership to define long‑term product direction and near‑term execution plans. End‑to‑End Product Design Drive complex products from research wireframes high‑fidelity prototypes QA and launch. Systems Thinking Create scalable frameworks and primitives that maintain coherence across a massive, multi‑product ecosystem. AI Interaction Design (for AI roles) Define the state space of AI interactions — uncertainty, reasoning, agent actions, error states, and more. Research & Insight Collaborate with UX Research to deeply understand user pain points and translate them into intuitive solutions. Craft Leadership Mentor designers, lead critiques, and uphold a consumer‑grade quality bar for enterprise software. What You Need Experience 8+ years of professional product design experience Proven ability to ship complex, high‑impact products in demanding domains (SaaS, Fintech, Enterprise, AI) Experience in both big tech and high‑growth startups strongly preferred Staff‑level ownership: concept iteration delivery iteration Skills Exceptional systems thinking — ability to simplify massive complexity Strong product intuition and taste Technical fluency (comfortable working closely with engineering; understands constraints) Ability to communicate clearly with executives and cross‑functional partners A portfolio demonstrating complex B2B SaaS work , not just consumer/mobile Bonus Backgrounds Experience with AI products (LLMs, RAG, agents, evals, observability) Experience at multifaceted platforms or companies with deep onboarding flows Education from top design programs (SCAD, RISD, CMU, ArtCenter, Parsons, etc.) Former founders or designers who have built 01 products Locations & Work Setup San Francisco, Seattle, New York Hybrid: 3+ days/week in office Visa sponsorship available #J-18808-Ljbffr Emeraldadvantageconcepts