Restaurant Office Adminstrator

Burl Evanston is a new wood-fired restaurant in the Central Street Merchant District in Evanston, Illinois. The first restaurant from Chef Tom Carlin and partner Rachel Canfora-Carlin, known for their craftsmanship, warmth, and genuine hospitality, Burl offers a refined yet approachable dining experience rooted in seasonality and community. 

We are seeking an experienced Part-Time Office Administrator ($25-$28/hr ) who is a highly organized, detail-oriented professional who enjoys keeping a busy restaurant running smoothly behind the scenes. The Office Administrator is the backbone of our back office and will communicate directly with ownership. The ideal candidate is comfortable with numbers, handles confidential information with discretion, and can manage several deadlines without losing sight of the details.

Experience & Qualifications: 

• Two or more years of office administration, bookkeeping, or accounts payable experience.
• Working knowledge of Microsoft Excel or Google Sheets.
• Strong attention to detail and accuracy with numbers and cash.
• Ability to handle confidential information with discretion.
• Clear written and verbal communication, and the ability to manage several deadlines at once.
• The role is based in the restaurant office and requires regular movement through the dining room, kitchen, and storage areas.
• The role requires sitting for extended periods and lifting up to 25 pounds on occasion.
• The schedule is primarily weekday daytime, with occasional evening or weekend coverage for audits and events.

Preferred (but not required):

• Experience in a restaurant or hospitality setting.
• Familiarity with restaurant POS systems (such as Toast), payroll platforms, and AP software.
• Working knowledge of tip pooling and tip reporting practices.
• An associate's degree or coursework in accounting, business, or a related field.

Duties & Responsibilities: 

• Receive, code, and enter vendor invoices into the accounting system.
• Match invoices to delivery receipts and purchase orders, and resolve discrepancies with vendors.
• Route invoices for manager approval and submit them for payment on schedule.
• Maintain current vendor files, including certificates of insurance and service contracts.
• Prepare and process new hire paperwork, including I-9 and tax withholding forms.
• Process status changes, disciplinary documents, and separation paperwork
• Support onboarding by scheduling orientation and enrolling new hires in required trainings.
• Maintain organized, confidential employee files in line with company policy.
• Reconcile daily sales reports against POS data and deposits.
• Assist with periodic inventory counts and internal audits.
• Reconcile daily tip sheets, tip pools, and credit card tips against POS reports.
• Review time entries for accuracy, missed punches, and overtime before each payroll cutoff.
• Submit payroll information on schedule and respond to employee pay questions.
• Reconcile events and private dining financials.
• Keep required postings, licenses, permits, and inspection records current and ready for review.
• Lead the tracking and renewal of mandatory certifications, including ServSafe Food Handler and Food Protection Manager, BASSET, and Allergen Awareness training.
• Manage the restaurant's contact email inbox and respond to messages within the company's service standards.
• Answer guest questions about reservations, private events, menus, allergens, gift cards, and hours.
• Log guest feedback, share it with Ownership, and coordinate timely follow-up on complaints or recovery offers.
• Support marketing initiatives in coordination with the General Manager and the marketing team.
• Keep menus, hours, and restaurant details current on the website, reservation platforms, and online listings.
• Help coordinate promotions, seasonal menus, and in-restaurant events, including printed materials and signage.
• Order and maintain office supplies, and manage office equipment and service contracts.
• Answer phone calls & check voicemail messages and route inquiries to the appropriate team member.

Note: This job description is intended to provide a general overview of the job and does not represent a comprehensive list of all responsibilities or qualifications required for the role.

Burl is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.