Business Analyst

About the role:

The Business Analyst supports the Demand Planning and Business Analytics teams by analyzing booking, trip, and demand trends to help optimize trip assortment, pricing, and inventory decisions. This role combines analytical problem-solving with operational execution and requires strong attention to detail, systems fluency, and proactive communication.

What you'll be doing:

• Analyze current trip offerings to identify opportunities and risks
• Recommend trip cancellations, conversions, additions, and other assortment changes
• Support rooming inventory processes and releases based on demand and projected needs
• Support pricing decisions through data gathering, analysis, and recommendations
• Respond to inquiries from Yield Operations and cross-functional teams
• Conduct ad hoc analyses and prepare presentations as needed

What you'll need to be successful:

• Advanced Excel and data manipulation skills
• Advanced analytical, mathematical, and problem-solving abilities
• Bachelor's degree in Business, Statistics, Economics, Finance, or a related field
• Strong written and verbal communication skills
• Detail-oriented and comfortable working across multiple systems
• Highly organized and able to manage multiple deadlines
• Able to work independently and collaborate effectively across teams
• Quick learner with a high level of curiosity and adaptability
• Familiarity with AI-assisted analysis, automation, or coding tools is a plus

Work environment:

• On-Site, Berkeley, CA
• 4 days in-office, 1 day work from home

About the Departments:

The Demand Planning team is a smart, analytical, data-driven team with high throughput. The team is super inquisitive - eager to dig into the data (trip, booking, guest) to attract more guests and improve our trip assortment. The Demand Planning team works closely with Trip Development and our Hotel & Rooming Operations teams to fulfill demand by increasing our capacity in-season and for future seasons. They also work closely with the Yield Operations team who uploads and updates data in our system to ensure our trips are bookable, priced correctly, and contain relevant and accurate information for our Sales & Marketing teams.

Similarly, the Business Analytics team is a highly analytical and business-oriented team focused on helping Backroads answer complex, high-impact questions with data. The team partners across Yield, Demand Planning, Marketing, Sales, Operations, Trip Development, FP&A, Technology, and other functions to frame business problems, identify trends and opportunities, and translate analysis into clear recommendations that support better decision-making. The team works on a wide range of strategic topics, including pricing, marketing effectiveness, operational planning, staffing demand, and long-range business planning. Business Analytics combines rigorous analysis with strong cross-functional partnership, helping leaders understand tradeoffs, evaluate scenarios, and make informed decisions that improve both guest experience and business performance.

About Backroads:

At Backroads we're passionate about connecting our guests with so many of the most beautiful places in the world. We use our four-plus decades of expertise to create exceptional biking, hiking, and multi-adventure trips in over 50 countries for people wanting a deeper and richer travel experience. We travel on land as well as by small luxury ships on active river and ocean cruises. Our trips are for all ages - including dedicated itineraries just for families. We are known for our unwavering attention to quality. We have a dynamic work environment and a strong company culture.

Why Backroads:

At Backroads, we value every single member of our staff, and we're proud to offer a dynamic work environment that enables growth. Your colleagues will be some of the most dedicated, competent, active, and fun people you will ever meet. A job at Backroads is unlike any other job you will ever have - you will be challenged, you will be inspired, and you will be gratified. No matter what you do here, you will be part of something that makes us all proud - delivering authentic, enriching, and often profoundly life-changing experiences. On top of all that, we have some pretty great benefits and perks! For example our US office employees receive:

• Comprehensive medical, dental, and vision insurance
• 401(k) with company match, flex plan, and parental leave
• Generous paid time off, 8 paid holidays, and additional time off to go on Backroads trips!
• Complimentary trips and trip discounts for employees, and trip discounts for employees' friends and family!
• Outdoor industry discounts and deals
• Alternative commuter incentives for biking, walking, carpooling, or using public transportation to get to work
• Wellness programs and regular lunchtime bike rides and yoga

Backroads is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Salary Ranges:
$80,000.00 - $105,000.00

At Backroads, we uphold a commitment to transparency and fairness within our hiring process, particularly regarding compensation. The salary range posted for each role applies to both employment offers and employees actively working in the role.

New hires are typically offered a starting salary between the minimum and midpoint of the range to ensure there is continued opportunity for salary progression during your employment at Backroads, reflecting our commitment to rewarding ongoing dedication, high performance, and significant contributions to our team. This approach not only supports our budgeting strategy but also our intention to foster an environment that encourages long-term growth and strong relationships between Backroads and our valued employees.

Our office roles are onsite in our Berkeley headquarters, unless specifically noted as 'available for remote'. We do allow one work-from-home day a week, as well as one work-from-anywhere week per year. This pay range is intended for in-person work in our Berkeley, CA headquarters. Pay ranges for remote-eligible roles will be subject to adjustment based on the geolocation of the employee.