Benefits Supervisor

Benefits Supervisor – Irvine, CA Come join our family at In-N-Out Burger! The In-N-Out Burger Human Resources team has an excellent opportunity for a Benefits Supervisor located in the Irvine, CA office. This position is full-time in-office only. As the Benefits Supervisor, you will lead a team of Benefits Partners, ensuring a high standard of service and the seamless delivery of benefits programs for our Associates. You will partner with the Senior Benefits Manager to design, implement, and oversee benefits initiatives that align with organizational goals and enhance Associate satisfaction. You will ensure compliance with federal and state regulations while delivering benefits that bring value and care to our Associates. Join us in enhancing the well‑being of our Associates and contributing to a workplace that truly cares for its people! General Responsibilities Benefits Strategy and Design Support and evaluate benefits offerings, including health and wellness programs, and voluntary benefits, to ensure market competitiveness. Bring fresh ideas to support the promotion and communication of benefits and wellness to our workforce by exploring new channels. Administration and Compliance Manage day‑to‑day operations of benefits, including enrollments, life events, COBRA, and benefit events processed through our HRIS system, Oracle. Continuously look for opportunities for process improvement to create a more efficient enrollment process. Manage annual open enrollment: ensure all new benefits and rates are implemented; provide change management with HRIS, Communications, Marketing, Payroll, Talent Acquisition, HR, and Legal; provide reporting and enrollment updates. Partner with the Associate Support Center for continued training and communication updates to answer associate calls promptly. Manage the monthly budget by tracking invoices and ensuring prompt payment to vendors. Support new benefit implementations with change management, system integrations, communications, etc. Review and oversee the team’s work to meet internal service level expectations and adjust processes or workload to ensure proper staffing. Ensure compliance with federal and state regulations, including ACA, ERISA, HIPAA, and COBRA. Oversee annual benefits audits and filings (Form 5500, nondiscrimination testing). Work with broker partner to keep plan documents up to date, distribute notices, complete ACA filings, and ensure compliance with other state and local regulations. Partner with third‑party vendors, brokers, and consultants to optimize benefits program administration and performance; consult on contracts and manage relationships for cost‑effective services; meet regularly with key vendors. Vendor Management Partner with third‑party vendors, brokers, and consultants to optimize benefits program administration and performance. Consult on contracts and manage relationships to ensure cost‑effective and high‑quality services. Meet regularly with key vendors to ensure all benefits are delivered as expected. Associate Engagement and Education Develop and deliver communication strategies to educate Associates about their benefits options. Act as a point of contact for escalated Associate questions, ensuring prompt and effective resolution of issues. Team Leadership and Collaboration Lead and mentor benefits team members to ensure high performance and professional development. Collaborate with HR, Finance, Payroll, and Legal teams to align benefits programs with organizational goals. Work Schedule and Benefits Full‑time, exempt. Office hours in Irvine, CA: Monday‑Friday, 8:00 am‑5:00 pm. Benefits: Medical, Dental, Vision, Life Insurance, FSA, 401(k)/Profit Sharing Plan, Adoption Assistance, Education Reimbursement, Supplemental Health Plans, and Pet Insurance. Salary Pay Range: $140,930 to $188,000 per year plus bonus. The above represents the expected salary range; final pay will consider experience and other factors. This role is also eligible for the Company bonus program. Qualifications Bachelor’s degree in Human Resources, Business Administration, or related field required; master’s degree preferred. 7+ years of experience in direct group benefits, leave, and 401(k) administration, preferably multi‑site, multi‑state. 3–5 years of supervisory leadership experience with a proven track record of leading, mentoring, and developing a team. Strong knowledge of federal and state benefits regulations, with experience overseeing leave of absence programs, managing benefits audits and filings, and ensuring compliance through effective implementation of regulatory initiatives. Experience working with insurance brokers and vendors to manage benefit plan renewals, negotiations, and compliance with federal and state regulations (e.g., ACA, ERISA). Proficiency in HRIS and benefits management systems, with ability to analyze and report on benefits data effectively. Strong interpersonal skills, including building relationships with Associates, brokers, and insurance carriers at all levels. Excellent written and oral communication skills, able to clearly explain plan designs, enrollment processes, and government regulations to diverse audiences. Proficient in Microsoft Office software and tools, including advanced Excel. Certification such as CEBS, PHR, or SPHR is a plus. Work Location Details In‑N‑Out Burger plans to bring its West Coast headquarters team back together under one roof by the end of 2029. After maintaining two Southern California office locations for many years, the company will permanently close its Irvine office in 2029 and headquarter the company’s western territory solely in Baldwin Park, CA. Newly hired Associates in Irvine will be eligible to participate in the group move to Tennessee with relocation assistance or work from the western headquarters in Baldwin Park, CA, upon its opening in 2029. We provide this information early so candidates can make informed decisions while considering a career with In‑N‑Out Burger. Equal Employment Opportunity We are an Equal Opportunity Employer by choice. If there is a need, In‑N‑Out Burger will provide a reasonable accommodation to complete the interview process upon request. #J-18808-Ljbffr