Security Guard

Security Guard

Cooperstown All Star Village is a state-of-the-art sports complex located in Oneonta, NY. Cooperstown All Star Village specializes in youth baseball tournaments bringing teammates, coaches, and families together through our Big-League Experiences. We are committed to maintaining the values and experience gained from playing the game, while making sure there's a whole lot of fun along the way.

The Security Guard is responsible for maintaining a safe, secure, and welcoming environment for campers, families, staff, and visitors. This position plays a critical role in monitoring the property, enforcing safety policies, managing access control, and responding promptly and professionally to incidents. The Security Guard serves as both a visible deterrent and a customer service resource, ensuring all guests feel safe and supported during their stay.

Key Responsibilities:

• Patrol assigned areas of the property on foot or by vehicle to monitor activity and ensure safety.
• Monitor entrances, exits, and access points to ensure only authorized individuals are on campus.
• Enforce property rules, policies, and safety procedures in a professional and courteous manner.
• Respond promptly to incidents, disturbances, medical situations, or emergencies and follow proper reporting protocols.
• Investigate and document reports of suspicious activity, accidents, or rule violations.
• Provide clear, accurate, and timely written incident reports.
• Assist guests and staff with directions, questions, and general support while maintaining a strong customer service presence.
• Communicate effectively with management and team members via radio and other communication systems.
• Support crowd control and traffic management during events, peak arrival/departure times, and special activities.
• Perform other related duties as assigned.

Qualifications:

Required:

High School Diploma or equivalent.

Strong interpersonal, customer service, and conflict resolution skills.

Excellent verbal and written communication skills.

Ability to remain calm, professional, and decisive in high-pressure situations.

Ability to work in a fast-paced environment and make sound, independent decisions.

Ability to work flexible hours, including evenings, weekends, and holidays.

Preferred:

Previous experience in private security, event security, or a related field.

Additional security, law enforcement, or safety training.

Working Conditions / Special Physical Requirements:

Prolonged periods of standing, walking, and patrolling the property.

Must be able to lift up to 50 pounds.

May be exposed to extreme temperatures and varying weather conditions.

Must be able to respond quickly to emergencies and navigate all areas of the property.