HR Generalist I

Req. Number

SHB-7793

Job Description

Position Overview:

The HR Generalist role supports day-to-day operations of the Human Resources department, including the areas of Total Rewards and Employee Relations.

Essential Duties and Responsibilities:

• Serve as the initial point of contact for employee relations questions and concerns, conducting preliminary fact gathering, providing guidance on routine policy interpretation, documenting matters appropriately, and escalating issues to the HR Business Partner for consultation, investigation, and resolution, as appropriate

• Effectively interact with managers, employees and vendors to coordinate scheduling of meetings, and/or other activities

• Manage sensitive and confidential matters regarding employees and candidates, organizational changes, planning and protecting the security of information, data and files

• Demonstrate significant empathy for the personal circumstances of employees

• Demonstrate depth and breadth of understanding of company policy and process related to new hires, leaves of absence, benefits, job opportunities and all areas of HR and the business.

• Understand and anticipate the impact of policy and process on managers and employees and effective assist in the resolution of the issue

• Key participant in departmental process and specifically process improvement in all areas that impact employee interactions

• Demonstrate an understanding of laws relating to the HR environment such as FMLA, ADA, FLSA, etc.

• Conduct new hire orientation ensuring that the onboarding process further reflects a positive view of the Company

• Advise employees and management on the application of company policies, procedures and programs

• Interpret, assist, and advise employees and managers regarding internal job applications, HR procedures and policies within the specified guidelines

• Coordinate and administer all temporary workforce transactions, including HCM system maintenance, temporary worker onboarding and separations, headcount reconciliation, agency communications, assignment extensions, and timecard/payroll support to ensure accurate workforce records and billing.

• Provide administrative support to managers on employee management activities, including attendance and call-out processes, medical and sick leave documentation, disciplinary action preparation, and maintenance of employee records and system documentation.

• Coordinate employee events and company programs as needed

• Complete policy and documentation updates

• Develop and maintain Sharepoint sites for employee and manager communications

NOTE: This list presents only the principal duties of the position and is not intended to be comprehensive. The duties and responsibilities listed above may be changed or supplemented at any time in accordance with business needs and conditions.

Education and Experience:

• Bachelor's Degree in Business, Human Resources or Psychology preferred

• 0-2 years of Human Resources or Recruiting experience preferred

• Minimum of 1-year administration and/or customer service experience is required

• Experience with ADP Vantage and ADP Recruiting Management preferred

• Experience with Sharepoint and/or website management preferred

• Familiarity with Microsoft Word, PowerPoint, and Excel required

Competencies and Skills:

• Highly motivated to perform

• Strong team player that takes the initiative to collaborate within HR team and the business to drive results with focus on continuous improvement and ability to drive an outstanding signature candidate experience

• Excellent interpersonal and communication skills required

• Demonstrated ability to be empathetic; specifically, as it relates to the candidate experience

• Strong attention to detail

• Types accurately

• Ability and desire to learn and implement new ideas

Physical Demands:

• Works in an office environment.

• Able to sit and work on a computer keyboard for extended periods of time.

• Able to lift and move up to 25 pounds occasionally

NOTE: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Personal Protective Equipment & Work Environment:

• Safety glasses with side shields and hearing protection (depending on work location) required when on manufacturing floor

• The use of additional personal protective equipment (PPE) may be required when a job task(s) is being completed in or around your assigned department or in another department, this includes safety eyewear, hearing protection, and safety footwear.

• All employees are required to apply ergonomic correctness to all job tasks

• Office: Typical office environment and lighting with some exposure to plant environment, with forklift and other general hazards.

• Manufacturing/Warehouse: Within the Smith & Wesson manufacturing facility, employees may be exposed to manufacturing noise, airborne liquid chemicals, fine particulate dust, ambient temperatures, and industrial lighting. Work environment is similar to most manufacturing operations. May be exposed to excessive noise, temperatures, hazards associated with working around moving machinery, work in confined quarters, exposure to vibrations and shop lighting, continuous exposure to hot temperatures, may be humid, odors, dust, continuous exposure to mechanical hazards, and occasional exposure to chemical hazards.

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Updated 8/18/2026