Cadillac Senior Zone Manager

Description

Field Work Arrangement: This is a field-based position that requires up to 75% travel to dealerships within the assigned territory on a recurring basis. The selected candidate must currently reside within the territory or be willing to relocate to Danbury, CT, Northern New Jersey or a surrounding area approved by leadership within 60 days of the start date.

Cadillac:

Join the team redefining modern luxury and leading the industry's electric future. As part of Cadillac’s Sales Team, you'll partner with retailers to deliver exceptional customer experiences, accelerate growth, and support a portfolio that combines luxury craftsmanship with cutting-edge technology. This is an opportunity to influence the future of an iconic brand while working at the forefront of automotive innovation. 

The Role:

As a Sr. Zone Manager, you’ll be the driving force behind sales excellence across your zone. You’ll lead a high-performing field team, build trusted dealer relationships, and execute strategies that fuel growth, customer satisfaction, and brand loyalty. This role leads a high-performing field team, develops strategic plans to expand dealer market share and profitability, and builds strong dealer relationships. The position requires strong communication, negotiation, and decision-making skills, with significant autonomy. The Sr. Zone Manager also oversees support functions including product and technology training, accessories, financial services, business development, and dealer digital marketing strategy. 

What You'll Do:

Drive achievement of Zone Sales and Aftersales performance objectives 

Promote Local Market Association (LMA) alignment and effectiveness through dealer and agency partnership 

Lead communications that supports the brand's business priorities and go-to-market strategies 

Build and develop your team of DSMs through internal and external candidate interviews, coaching, and offer timely candid feedback on the associates' performance 

Analyze Zone-level performance, market conditions, competitive activity, and dealer trends to identify growth opportunities and develop data-informed strategies that improve sales, market share, dealer profitability, customer satisfaction, and dealer effectiveness.  

Champion a business development culture that drives sales growth and aftersales opportunities 

Promote dealer engagement and execution excellence in Tier 3 digital marketing initiatives 

Lead District Manager teams in optimizing inventory performance and turn rates 

Partner with the Accessory Distributor and Installer (ADI) to advance dealer and LMA accessory integration strategies 

Assist in development and implementation of Zone customer retention and conquest strategies 

Hold dealers accountable through disciplined business planning and action plans that drive sales growth 

Oversee the Zone dealer network while managing facility image program execution and compliance 

Champion overall Zone training performance and Sales excellence 

Champion a customer-centric culture that places the customer at the center of every decision and action 

Administer dealer contractual agreements and ensure compliance with performance standards related to retail sales, customer satisfaction, profitability, and working capital 

Ensure effective adoption and utilization of dealership empowerment tools and resources 

Your Skills & Abilities (Required Qualifications):

Bachelor’s degree in Business, Sales, Marketing or a related field  

7+ years of experience in Sales, Marketing, or related fields with a proven track record of driving revenue growth

3+ years of experience leading, coaching, and developing a team highly preferred 

Strong automotive industry knowledge and business acumen, which may include sales, aftersales, service operations and customer experience management 

Proficiency in spreadsheet and reporting tools, including data analysis, reporting, and visualization; preferably with Google workspace 

Ability to travel up to 75% 

Must possess and maintain the ability to legally operate a motor vehicle in accordance with the licensing requirements of the states in which work is performed 

What Can Give You a Competitive Advantage (Preferred Qualifications):

Leads through influence, aligning cross-functional teams and dealer partners to shared goals 

Builds trust-based, long-term relationships with dealers and internal stakeholders 

Analyzes complex sales data across district, zone, and regional levels 

Uses data and customer insights to drive market-specific action plans 

Highly organized and adaptable; thrives in fast-paced, evolving environments 

Works independently and effectively manages competing priorities 

Thinks strategically and creatively to drive business results 

Prior experience leading dealer-facing teams preferred 

Navigates conflict constructively and addresses performance gaps directly 

Solves complex business challenges with innovative, practical solutions 

Effectively delegates and prioritizes across multiple districts and dealerships 

Openness to relocate across districts and markets to broaden business knowledge, gain diverse experiences, and support organizational needs 

Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate. The salary range for this role is $185,700 - $259,300. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.

Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
Benefits:

Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more."

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)

This role is categorized as remote; however, the selected candidate must live in an approved city within the assigned territory or be willing to relocate. The candidate will be required to relocate, or already reside in the approved city no later than the timeline provided at offer.

The selected candidate will be required to travel at least 50% or more on a frequent basis.

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

This position requires the ability to legally operate a motor vehicle on a regular basis and successfully complete a Motor Vehicle Report review.

About GM

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Why Join Us 

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