Front Desk / Office Assistant

Front Desk / Office Assistant

At Paramedic Services of Illinois, we are dedicated to providing compassionate and high-quality emergency medical care to our community. Our company culture is centered around the belief that every individual deserves prompt and professional medical attention delivered with empathy and respect.

We are looking for a friendly, organized, and proactive Front Desk / Office Assistant to be the welcoming face of our office and keep daily operations running smoothly. This role is an excellent fit for someone who is highly organized, self-directed, and takes ownership of their responsibilities without needing close supervision. If you enjoy supporting a team and take pride in maintaining a professional and well-organized workplace, we would love to hear from you.

Key Responsibilities

Reception & Communications

• Answer and direct all incoming phone calls in a professional and courteous manner
• Screen calls and route them to the appropriate team members
• Greet and screen office visitors, ensuring a warm and professional first impression
• Offer coffee, water, or other refreshments to guests upon arrival

Office & Kitchen Maintenance

• Order and maintain inventory of office supplies, ensuring stock levels are adequate
• Oversee the upkeep and cleanliness of the office kitchen and common areas
• Coordinate ordering and pickup of lunches for office meetings and events

Administrative Support

• Assist with planning and coordinating internal office events
• Scan, organize, and maintain employee files, ensuring records are accurate and up to date
• Assist with general filing and organization of office documents and records
• Monitor and maintain records within the ShareFile document management system
• Processing virtual credit card transactions and maintaining related records
• Provide general administrative support to staff and management as needed

Qualifications

• Prior experience in a receptionist, front desk, or administrative role preferred
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
• Ability to multitask and prioritize in a dynamic office environment
• Professional, friendly demeanor with a customer-service mindset
• Ability to work independently, exercise sound judgment, and take ownership of assigned responsibilities.

What We Offer

• Competitive pay commensurate with experience
• Comprehensive benefits package including health, dental, and vision
• Paid Time Off/Sick Time
• Holiday Pay
• 401k with company match
• Flexible Benefits Plan (FSA)
• Employer Paid Life Insurance
• Supportive and collaborative team environment
• Opportunities for growth and professional development

$24 - $27 an hour

At Paramedic Services of Illinois, our company culture is built on the foundation of compassion, professionalism, and teamwork. For over 50 years, we have been committed to creating a supportive and inclusive work environment where every team member is valued and respected. Our philosophy extends not only to our patients but also to our employees, who play a vital role in fulfilling our mission of providing exceptional emergency medical care to our communities.

Join our team at Paramedic Services of Illinois and be part of a company that truly cares about its employees and the communities we serve.