Associate Vice President, Escrow

Associate Vice President, Escrow

About the Company

Dynamic mortgage banking & servicing firm

Industry
Financial Services

Type
Privately Held

Founded
2008

Employees
501-1000

Specialties

• mortgage servicing

About the Role

The Company is seeking an Associate Vice President for Escrow to join their team. The successful candidate will be responsible for managing a team of professionals in escrow-related operations, with a focus on developing strategies to enhance departmental efficiency, ensuring regulatory compliance, and working with cross-functional teams to improve customer satisfaction. This role requires a hands-on approach to leadership, including performance management, employee development, and mentoring. The AVP will also be involved in resolving escalations, managing workflows, and leading projects to advance the performance of the escrow function. Applicants for the AVP, Escrow position at the company should have a Bachelor’s degree in business or a related field, or an equivalent combination of experience. A minimum of 5 years in the mortgage servicing industry, with at least 4 years specifically in escrow, is required. The ideal candidate will have a proven track record of managing people, leading teams, and working in a fast-paced environment. Strong project management, communication, and interpersonal skills are essential, as is the ability to foster a culture of positive employee engagement and trust. The role demands a client-focused individual with a strong attention to detail, a high level of compliance orientation, and the ability to manage through change with agility.

Hiring Manager Title
VP, Loan Administration

Functions

• Operations