Bilingual TRIO Student Support Services Counselor

Salary: See Position Description
Location : Westminster Campus - Westminster, CO
Job Type: Administrator/Professional-Technical Full-Time
Job Number: 202602069
Division: Enrollment Management & Student Success
Department: Retention & Support Services
Opening Date: 05/11/2026


General Summary
This is a grant-funded position awarded for 2025 to 2030.
Who We Are
We are the largest community college in Colorado, enrolling close to 28,000 credit students annually in a diverse service area with broad cultural and recreational activities. We were one of 30 colleges in the initial American Association of Community Colleges Pathways Project, recently selected as a "Most Promising Place to Work" in Diverse Magazine, and profiled as one of six top community colleges for transfer student success in a recent Aspen Institute publication. Our online learning program has twice been listed recently as one of the top 10 community college online programs in the country.
We have strong commitments to student success and to inclusion, equity, and diversity. We are actively seeking to hire a workforce that matches our student community. We are an emerging Hispanic Serving Institution and expect to reach HSI status by 2024 or 2025.
We have worked hard to create a culture of collaboration, innovation, and pride and seek people who share those values and our commitments to student success and equity.
Who You Are
As the Bilingual TRIO Student Support Services (SSS) Counselor, you will support the vision of Front Range Community College (FRCC) by creating a superior student experience. This will be done by removing barriers to success and promoting innovative retention strategies focusing on student success. You will also foster an environment of strong campus and community relationships, as well as support the College's strategic priorities around Equity, Inclusion, and Diversity.
The TRIO SSS Bilingual Counselor will provide proactive wraparound support for students from first generation, low-income, and disability backgrounds starting their first year at Front Range Community College-Boulder County Campus to help them achieve their higher education goals. They will assess student needs and develop a customized plan to ensure the appropriate interventions are identified to meet participant's needs. The counselor will provide one-on-one academic success coaching and advising for students to develop an educational and career plan, select courses, connect to resources, and stay on their path to completion. The counselor will also perform other responsibilities that support the TRIO SSS program objectives and initiatives, including data tracking and reporting. The holistic approach will serve students throughout their entire FRCC journey, to promote retention and graduation. This position reports to the Director of TRIO Student Support Services.
This position does have the opportunity to work remotely occasionally but does require a strong campus presence and may occasionally travel to all three FRCC campuses. The TRIO team works on campus Monday - Thursday and remote on Fridays. There are some occasional Fridays when in-person presence is required.
Please note: You need to be a Colorado resident on your first day of employment. Also, Front Range Community College is an E-Verify employer.
SALARY: $54,328 - $57,044 annually
BENEFITS: Please click here to find more information about APT & Faculty Benefits
SELECTION PROCESS: Position will remain open until filled with a priority deadline of 11:59pm June 11, 2026. This posting may be used to fill multiple or similar positions.
Preliminary screening will be made on the basis of completed application package submitted by candidate. In your application please include a resume and cover letter that specifically addresses how your background and experience align with requirements, qualification and responsibilities of the Bilingual TRIO Student Support Services Counselor.
Primary Duties

Provide academic support services to and serve as a mentor to TRIO SSS participants:

• Meet with students regularly to provide individual academic, career, transfer and financial aid guidance to program participants.
• Assess the needs of students through intake interviews to develop, update, and complete individualized action plans for program participants.
• Provide proactive and strategic outreach to students to connect them to college and community resources for additional support.
• Monitor student academic progress and provide success interventions as appropriate to support retention.

Bilingual Student Services Liaison & Cultural Broker:

• Serve as a positive cultural broker for Spanish speaking families. Provide interpretation for Spanish speaking families who need to access to services in other Student Affairs departments, clarify procedures and practices.

Wolf Success Workshops:

• Collaborate with SSS Team in the development and implementation of Wolf Success Workshops focusing on academic success, financial aid, financial literacy, etc.
• Primary liaison with Financial Aid.
• Collaborate with staff, faculty, and external partners in the development of Wolf Success Workshops.

Programming and Community Building:

• Provide guidance for career planning and exploration through individual assessment and advising and through developing and offering group workshops.
• Provide guidance for financial literacy and financial aid/scholarship opportunities through individual advising and through developing and offering group workshops.
• Coordinate programming and activities to cultivate program participants sense of community and to provide experiences that will connect them to campus and community opportunities.

Maintain accurate and confidential student records:

• Maintain accurate documentation of students' need for service, case notes, student performance outcome, and data related to the Student Support Services goals.
• Ensure guidelines regarding Student Support Services student eligibility are met.
• Assist the Director with completing the Annual Performance Report.

Program Recruitment & Outreach:

• Assist the TRIO SSS Director to develop and implement an effective process for identification, recruitment, and retention of program participants
• Provide presentations to prospective participants and their families and guests
• Organize on campus and virtual events for school and community partner groups to learn about the benefits of the SSS program

Collaboration and Professional Development:

• Provide ongoing training and information to FRCC faculty and staff regarding program services.
• Collaborate with BCC internal and external partners to advance retention efforts, focusing on students from diverse communities.
• Stay informed about promising practices related to mentoring, retention, and persistence.

Required Competencies

• Professional level proficiency to read, write, and speak English and Spanish: Serve as a positive cultural broker with the Spanish speaking community. Assist with the translation of materials and provide effective interpretation.
• Relationship Building & Collaboration: Develop relationships with SSS participants, as well as their family and supporters, to provide them with the highest level of wraparound support. Collaborate with schools, community organizations, and other FRCC staff/faculty to develop strong relationships and programming.
• Event Planning: Develop and execute seminars to support student needs in partnership with FRCC staff and faculty and community partners, as well as virtual and in-person events for program recruitment & outreach.
• Critical Thinking: Ongoing evaluation of program goals and students' performance outcomes to identify student and program needs, as well as provide recommendations on innovated changes based on research and promising practices.
• Diversity, Inclusion, and Equity: Work with individuals and groups with diverse backgrounds and experiences. Be able provide them with resources that will support them as they navigate through their higher education journey and know that they matter.
• Detail Oriented: Ability to maintain accurate student records and documentation needed for grant reporting.

Qualifications
Required Education/Training & Work Experience:

• Bachelor's degree education, social work, social sciences or related field.
• Professional working proficiency to read, write, and speak English and Spanish.
• Two (2) years experience working with students in an educational setting, preferably in higher education student affairs in areas such as admissions, advising, financial aid, career development.
• Experience working with students from underrepresented student populations (first generation, low-income, students with disabilities)
• Ability to support and advance FRCC's commitment to equity and inclusion.
• Demonstrated strong written and oral communication skills, including experience making public presentations to a variety of audiences.
• Demonstrated ability to relate effectively with a variety of constituents including students, faculty, staff and community.

Welcoming. Respectful. Inclusive. Together, we are FRCC.
For information on Front Range Community College's Security, including Clery Act/Crime Statistics for the campuses and surrounding area, view .
Benefit-Eligible Employees

Group Health Benefits
If you are an APT, staff, or faculty and are scheduled to work at least 30 hours per week, you are eligible for benefits on the first day you officially begin active employment. FRCC offers a variety of family-friendly benefits designed to support your physical, emotional and financial health, including:

• Medical, dental and vision insurance
• Flexible Spending Accounts for Medical and Dependent Care
• Life, AD&D and Disability Insurance
• Paid Time Off
• Paid Community or School Volunteer Leave
• Leave of Absence Options
• College Invest 529

Retirement
FRCC employees contribute to , which provides retirement and other benefits to employees of more than 500 government agencies and public entities in the state of Colorado. PERA is the 21st largest public pension plan in the United States and is a substitute for Social Security; FRCC employees do not contribute to Social Security. PERA eligible employees are required to contribute a fixed percentage of their salary to the pension. Student employees are not eligible to participate in PERA.

FRCC and the State of Colorado also offer three tax-deferred supplemental investment plans, including 401(k), 403(b) and 457 plans.

Tuition Reimbursement
Education and the success of you and your dependents is a priority at Front Range Community College. We encourage you to develop job skills and abilities which will benefit you as well as our College. Eligible employees, their eligible dependents, and domestic partners may enroll in credit courses at any of the 13 system community colleges.

Professional Development Opportunities
FRCC offers a variety of professional development opportunities to create possibilities for your career and life. We are building a learning community where you can work with diverse individuals, explore new ways of thinking and expand your capabilities.

Flexible Work Arrangements
Front Range offers a variety of flexible work arrangements based on departments and positions. Please ask if this is an opportunity for this role.

Employee Assistance Program
Our employee assistance program (EAP) services are available to you and your household members at no cost through the Colorado State Employee Assistance Program (C-SEAP). These confidential services offered to support the wellbeing of both you and your family members include counseling, professional coaching, webinars, mediation, financial assistance, and more. For more information, please visit


BenefitHub
As a State of Colorado employee, you will have access to the BenefitHub website where you will find a variety of local and national discounts.