Business Service Center Specialist III - Wages Support, Student Success

Business Service Center Specialist III – Wages Support, Student Success Location: San Antonio, TX Regular/Temporary: Regular Job ID: 15410 Full/Part Time: Full Time Salary Range: Up to $60,000 annualized, commensurate with education, experience, and qualifications. Job Type: Full Time Posting Close Date: Applications will be accepted through 11:59 PM CDT on the listed close date. At the discretion of the hiring department, this posting may close once a sufficient number of qualified applications have been received. Required Application Materials: Resume is required Cover Letter is preferred Job Summary: The Business Service Center Specialist III supports the Business Service Center in managing financial and human resources operations. This role includes analyzing and updating procedures to improve efficiency and productivity. Core Responsibilities: Responsible for managing and overseeing complex financial and business transaction processes to support the Business Service Center. May provide functional supervision or serve as a lead for Business Service Center staff; resolves complex work issues. Receives, reviews, analyzes, and processes complex business, financial, and payroll/personnel‑related transactions into various University software systems. These transactions include accounting (posting and reconciling), budget development and monitoring, purchasing, travel, records management, and project scheduling. Acts as a resource for BSC staff; provides training regarding various business transactions such as accounting, purchasing and procurement, travel, and reconciliation of accounts; may assign and review the work of others. Works closely with the unit manager to implement processes to improve data integration as well as process improvements across all functional areas. Prepares, analyzes, and creates statistical, financial, and related ad‑hoc reports; provides policy input and recommendations for improvement to business process management systems and procedures. Examines budgets for accuracy and compliance with procedures and regulations; compiles and analyzes financial information to post entries to accounts in an automated finance system; allocates expenditures, encumbrances, receipts, and receivables based on reports and schedules; reviews and processes requisitions; confers with the department for clarifications, specifications, and preferred supplies; confers with vendors to obtain product or service information such as price, availability, and delivery schedule. Coordinates recruitment and hiring efforts for exempt and non‑exempt personnel; creates employment requisitions for posting; reviews applications and related documentation. Ensures timely and accurate processing of all personnel actions in the HRIS, to include, but not limited to, creating and submitting documents/requests via respective institutional systems, in accordance with established University and People Excellence policies and procedures; collaborates closely with People Excellence regarding employee relations and compensation matters. Identifies and resolves issues, concerns, discrepancies, problems, and inconsistencies, determining appropriate corrective procedures. Maintains a high degree of confidentiality and ensures the safety of all confidential and sensitive information related to this role. Acts as liaison between departments and internal or external customers and interacts with clients by telephone, electronically or face to face to identify and support their transactional needs/requirements; proactively engages customers through reporting and personal responses; researches and evaluates all relevant information to handle inquiries and complaints; promptly responds and resolves customer inquiries and/or complaints; manages client expectations and provides consistent client updates; keeps records of client interactions, transactions, and actions taken; communicates and coordinates with internal departments as needed to resolve client issues. Attends meetings and may serve on committees on behalf of BSC. Completes special projects and assignments. Performs other duties as assigned. Required Qualifications: High School Diploma or GED. Bachelor's degree can substitute for experience on a one‑for‑one basis. Seven (7) years of related work experience in one or more of the following areas: Purchasing, Travel, Financial Reporting, or Human Resources. This position requires the ability to maintain the security and integrity of UT San Antonio and its infrastructure. Preferred Qualifications: Bachelor's degree in business or related field from an accredited university. Experience with an electronic application recruiting system. Two (2) years of experience with PeopleSoft and PeopleSoft eForms. Two (2) years of experience with Banner or equivalent student system. Experience with Rowdy Exchange. Knowledge, Skills, and Abilities: Verbal and Written Communication Collaboration Attention to Detail Ability to Multitask Deadline Driven Calendar Management Customer Service Microsoft Office Suite Working Conditions: Office Environment Ability to travel to and from meetings, training sessions, or other business‑related events. Workdays, areas, and work hours may vary based on the needs of the department. Physical Demands: Sedentary work; sitting most of the time. Jobs are sedentary; if walking and standing are required, only occasionally. Exerts up to 10 lbs. of force occasionally. This position will require working both remotely in Texas and on campus. Subject to change depending on department need. Travel and parking expenses are the employee's responsibility. Applicants must be adaptable and open to working in both environments. This position is contingent upon a successful background check. Verification of a valid driver's license and Motor Vehicle Record (MVR) may be completed as applicable. Applicants selected must be able to show proof of eligibility to work in the United States by time of hire. Equal Employment Opportunity: As an equal employment opportunity and affirmative action employer, it is the policy of The University of Texas at San Antonio to promote and ensure equal employment opportunity for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability or genetic information, and veteran status. The University is committed to the affirmative action program in compliance with all government requirements to ensure nondiscrimination. #J-18808-Ljbffr The Chronicle Of Higher Education, Inc.