Veterinary Receptionist

Receptionist Position at The Integrative Veterinary Clinic

When you join The Integrative Veterinary Clinic in Westfield, IN, you are stepping into a supportive environment built on mutual respect and excellence in patient care. Our commitment to high-quality medicine is reflected by our outstanding 4.8-star Google rating, demonstrating the deep trust we have earned from the local pet-owning community. We believe in providing the resources necessary for every veterinarian and technician to deliver compassionate and comprehensive care. If you are seeking a role where your passion for veterinary medicine is matched by exceptional professional support, this is your opportunity to contribute your skills to a highly valued practice. As part of a larger network of veterinary hospitals, we provide robust support structures designed to help you do your best work every day. You will benefit from a dedicated focus on professional education and the achievement of your career goals. This commitment extends beyond basic training; we offer programs designed to help all teammates, from veterinary assistants aiming to become credentialed technicians to doctors aspiring to leadership roles. We emphasize operational stability, ensuring that our medical professionals have the infrastructure and support they need so you can concentrate solely on positive patient outcomes and personal growth within the field. The quality of medicine at The Integrative Veterinary Clinic is continuously enhanced by our access to collaborative resources and specialized knowledge across our broader network. If complex cases arise, our veterinarians have direct access to internal specialty consultations, ensuring your patients receive integrated, well-informed care planning. We encourage exploring new modalities and techniques, fostering an environment where advanced learning is the norm, not the exception. Here, you have the chance to expand your clinical skills and succeed alongside a dedicated team committed to providing high standards of veterinary services in the Westfield area. Located just north of Indianapolis, Westfield, Indiana, offers an appealing blend of suburban tranquility and modern connectivity. This area is consistently recognized for its high quality of life, excellent schools, and rapid economic growth. Known as a family-friendly community, Westfield is home to extensive parks and recreational facilities, providing ample opportunity for work-life balance outside the clinic. Joining our practice means anchoring yourself in a vibrant, growing community where you can build a fulfilling professional career while enjoying the amenities and accessibility of the greater Indianapolis metropolitan area.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.