Help Desk/Desktop Support Analyst
Robert Half
Job Description
Job Description
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for end users in a manufacturing environment. This contract position focuses on resolving day-to-day hardware, software, and access issues while ensuring employees can work efficiently with minimal disruption. The ideal candidate is comfortable supporting Microsoft Windows systems, managing user accounts, and delivering responsive service through a structured ticketing process.
Responsibilities:• Deliver front-line technical assistance for desktop, laptop, and peripheral issues reported by employees across the site
• Diagnose and resolve Microsoft Windows 10 and general Windows operating system problems in a timely manner
• Manage user account access, password resets, and directory-related support tasks within Active Directory
• Track, update, and close service desk tickets while maintaining clear notes and status communication
• Perform routine troubleshooting for software, hardware, printer, and connectivity concerns to restore user productivity
• Escalate more complex incidents when needed and coordinate with internal support teams to drive resolution
• Set up, configure, and support end-user workstations and related equipment for new or existing staff
• Maintain a high-quality support experience by communicating technical solutions in a clear and user-friendly manner• Experience providing help desk or desktop support in a business environment
• Working knowledge of Active Directory for user account administration and access support
• Hands-on experience supporting Microsoft Windows 10 and other Microsoft Windows platforms
• Ability to perform basic troubleshooting across hardware, software, and user access issues
• Familiarity with service desk ticketing practices, including documentation and issue tracking
• Strong communication skills with the ability to support users with varying technical skill levels
• Ability to prioritize multiple requests and manage workload effectively in a fast-paced setting
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Help Desk/Desktop Support Analyst in Pasadena, TX vacancy
- City of Deer Park is seeking an IT Help Desk Specialist to provide first-line support for desktops, laptops, printers, phones and mobile devices. You will handle calls and walk-up requests, create work orders, and assist with deployments and basic training. The role requires...Suggested
- ...Job Description A Fortune 500 client is searching for an IT Support Technician to join their chemical plant in the Clear Lake area.... ...Provisions and maintains all end-user computing equipment, such as desktop/laptop hardware, software, and peripherals in accordance with...SuggestedWork at office
Insight Global
Pasadena, TX2 days ago $78.2k
...Station and Mars Rover. Job Title: IT Support Analyst II FLSA Status: Exempt Salary: $... ...4) years of experience in an IT service desk, technical support, systems... ...Fundamentals, or Microsoft Certified: Modern Desktop Administrator), and relevant work experience...SuggestedContract workWork experience placementWork at officeLocal areaKULR Technology Group, Inc.
Webster, TX4 days ago- ...and verifying designs for tie-ins, function and clearances to existing facility; on-site assistance during startup; performing field support activities, where assigned, for engineering support during construction; assisting engineers with cost and material estimates and...SuggestedWork at office
- City of Deer Park seeks an IT Help Desk Specialist to provide first-line technical support for desktop, peripherals, and software applications. You will log requests, troubleshoot Windows and Microsoft 365, and assist staff with hardware issues, account access, and printer...Suggested
- Enerpac is seeking a knowledgeable technical support professional to provide on-site assistance with hydraulic and electrical systems. In this role, you will ensure customer satisfaction by leading training and technical assessments, as well as troubleshooting issues on...
- ...Job Description Job Description The Senior Software Support is member of our technical support team and is responsible for providing... ...PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 50 pounds...Work at officeLocal areaRemote work
Sprint Transport, LLC
La Porte, TX4 days ago - ...for the opportunity below: Technical Analyst Job Summary and Qualifications... ...The Technical Analyst implements and supports facility and division desktop equipment and is the key technical resource... ...requests reported to the Service Desk. Problems beyond the scope of your...Temporary workLive inLocal areaFlexible hours
Mission Hospital
Webster, TX1 day ago - ...Job Title: IT Support Specialist (Manufacturing & Plant Operations)... ...configurations via Microsoft Intune, and help drive continuous improvement... ...end-user computing hardware (desktops, laptops, mobile devices) and... ...in a technology support, help desk, or desktop engineering role....Temporary workWork at office
AllSTEM Connections
Pasadena, TX1 day ago - Integrated Power Services is seeking a full-time Talent Acquisition Specialist to join the corporate team in a remote role based in La Porte, Texas. This position involves full-cycle recruiting for technical roles and requires at least 3 years of relevant experience. The...Remote jobFull time
- LATICRETE International seeks a passionate individual for a technical support role in the construction industry. Ideal candidates will have 3-5 years’ experience and provide support to architects and contractors. Responsibilities include preparing technical documents, conducting...For contractors
- As an entry-level position, you will gain hands-on experience, maintain logs, and participate in safety practices while contributing to daily operations and inventory control. Opportunities to pursue formal NDT certifications are provided as part of career progression. ...
- HCA Houston Healthcare Southeast is seeking a Surgical Tech First Assist to support surgical teams in Pasadena, TX. The role includes assisting the surgeon intraoperatively and performing pre/postoperative duties under supervision to ensure safe, efficient operations. Qualifications...
- ...seeking a Cash Applications Coordinator to ensure timely postings of cash receipts and maintain high levels of accuracy. You will support internal teams and customers with prompt, professional service in a busy office environment. Key responsibilities include daily postings...
- ...seeking an energetic, customer-focused IT Support Specialist to join our team. You'll work... ...operating systems and applications across desktop and mobile platformsAssist with... ...world’s most recognized technology brands to help engineering, reliability, and maintenance...Full timeRemote workMonday to Friday
- ...Stronghold Companies is seeking an IT Access Control Technician to support user provisioning, account administration, and access... ...-3 years of IT experience, ideally in access administration or help desk. Working knowledge of Active Directory, Exchange Admin Center,...Full timeCasual workWork at officeLocal areaMonday to FridayNight shiftAfternoon shift
$52.5k - $70k
...networks, workstations, and peripherals in support of our internal customers. The ideal... ..., expertise in virtual servers, virtual desktop infrastructure, workstation and network... ...People Responsibilities: Execute IT Help Desk Requests in a timely, complete, and...Work at officeRemote workHuyett
La Porte, TX8 days ago- ...hemostasis, closure, and other intraoperative technical functions that help the surgeon carry out a safe operation with optimal results for... ...Healthcare Northwest, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available...Temporary workFlexible hours
IntelyCare
Pearland, TX1 day ago - ...T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing... ...reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. #J-18808-Ljbffr...Hourly payFor contractorsImmediate startFlexible hours
Hardy Industries Inc
Pasadena, TX1 day ago - Deer Park Refining Limited Partnership (DPRLP) known as PEMEX Deer Park in Deer Park, TX, seeks an Operations Support Engineer 1 for Distilling Unit 1. You will provide technical support, monitor performance, and collaborate across Operations, Maintenance, and Technical...
- ...The IT Operations Specialist supports the day-to-day operations of Wellby... ..., IT Security, and Service Desk functions. Responsibilities... ...technology disciplines, this role helps maintain secure, reliable, and... ...and perform PC deployment, desktop imaging, workstation setup, and...Work at office
Wellby Financial
Webster, TX4 days ago - AccuTrans Inc. is seeking an energetic IT Support professional for its Houston office in Pasadena, TX. The ideal candidate must have 7+ years of experience in developing and supporting .NET applications, including WinForms and ASP.NET MVC. Strong communication skills are...Work at office
- ...to our processes, decisions, planning and culture. For more information, please visit our website: PEMEX POSITION TITLE: Operations Support Engineer 1 -Distilling Unit 1 Operations Support Engineer LOCATION: Deer Park, TX (Houston area) WORK SCHEDULE: 9/80 Flexible...Full timeFor contractorsCasual workLocal areaRemote workFlexible hours
- PEMEX Deer Park invites applications for an Operations Support Engineer I - Distilling Unit 1 at our Deer Park, TX site. The role provides technical support to Distilling Unit 1 and serves as a refinery-wide resource across production areas, with a hybrid work schedule...Remote workFlexible hours
- ...expanding and looking for smart, driven, positive people to join our team of 7,000+. JOB DESCRIPTION Summary/Objective Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and...Full timeWork experience placementWork at office
Cellular Sales Verizon Authorized Retailer
Pasadena, TX11 hours ago - AMG Tech Support is seeking skilled technicians to support our national client base in hands-on IT and telecom tasks beyond the desk. Expect OS installs, cabling, and field tech work across diverse sites, with a strong professional standard. As a 1099 contractor, you’ll...Hourly payFor contractorsFlexible hours
- ...grasp of Active Directory and Exchange Admin Center. As a full-time position with a hybrid work model, it requires cooperation with IT and HR teams to ensure access compliance and support during onboarding and offboarding processes. #J-18808-Ljbffr Stronghold CompaniesFull time
$10 per hour
...please consider joining our team. Come work with an energetic, fun team at Matthew Johnson - State Farm Agent! About Our Agency We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business...Hourly payPart timeFor contractorsWork at officeMonday to FridayState Farm
Webster, TX2 days ago$18 per hour
...computer skills and familiarity with CRM software, and a high school diploma or equivalent. About Our Agency Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Our office is located in North...Hourly payFor contractorsWork at officeFlexible hoursJessica Hernandez - State Farm Agent
Webster, TX1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Help Desk/Desktop Support Analyst. Be the first to apply!
Related searches