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24/7 EOC Support Analyst - Incident & Ticket Specialist

TierPoint, LLC.

TierPoint, LLC. is seeking an EOC Support Analyst to handle incoming calls and alerts for services, document issues, and escalate critical incidents. You will work in a fast-paced, 24/7/365 team environment, supporting both internal and external customers. Responsibilities include diagnosing events, documenting actions, and maintaining professional communication across channels. Hybrid office environment with emphasis on reliability and teamwork. #J-18808-Ljbffr TierPoint, LLC.

Vacancy posted 3 days ago
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