Lead Technical Enablement Engineer
Zscaler
Role Description
We are looking for a Lead Technical Enablement Engineer to join our high-impact Global Technical Enablement Team. This role offers a unique blend of deep technical expertise and field-savvy delivery—ideal for someone who thrives at the intersection of technology, education, and go-to-market strategy.
In this role, you will collaborate closely with Product Management, Product Marketing, and Learning Experience Delivery teams to design and deliver world-class enablement programmes for our Solutions Consulting organisation.
What You’ll Do (Role Expectations)
- Design & Develop: Build engaging, reusable training content including courses, learning modules, and onboarding materials tailored specifically for technical roles like Sales Engineers (SE) and Technical Architects (TA).
- Deliver & Facilitate: Lead high-impact virtual and in-person Bootcamps, interactive workshops, and targeted coaching sessions for technical audiences globally.
- Enable & Onboard: Optimise the onboarding experience for the Solutions Consulting organisation to significantly accelerate field ramp time.
- Collaborate Cross-Functionally: Partner seamlessly with Solutions Consulting (SC) Leadership, Product Management (PM), Product Marketing (PMM), and Learning Experience Delivery (LED) teams to continuously align our curriculum with evolving business priorities.
- Manage Multiple Priorities: Successfully drive several concurrent projects with cross-functional stakeholders, delivering high-quality results in a fast-paced environment.
Who You Are (Success Profile)
The ideal candidate brings a holistic mix of execution excellence and a growth mindset. To excel in this role, you should embody these five core attributes:
- You thrive in ambiguity: You are comfortable building the path as you walk it. You see a dynamic environment not as a hindrance, but as the raw material to build something meaningful.
- You act like an owner: Your passion for the mission fuels your bias for action. You operate with integrity, care deeply about the outcome, and navigate seamlessly between high-level strategy and hands-on execution.
- You are a problem-solver: You actively seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest business impact.
- You are driven by innovation: You possess a deep curiosity for how things work and love tackling complex technical challenges. You believe in the power of technology to accelerate transformation and always look for a better, more secure, and scalable way.
- You are a pragmatic builder: You are obsessed with creating, iterating, and shipping. You aren't afraid to roll up your sleeves to build the first version yourself, balancing technical excellence with the need to deliver immediate value.
What We’re Looking For (Minimum Qualifications)
- Proven experience working within Technical Enablement, Pre-Sales, or Post-Sales environments.
- Strong technical background in cloud security, networking, or enterprise security technologies.
- Demonstrated ability to design, structure, and deliver technical training for both technical and non-technical audiences.
- Excellent communication and presentation skills, with verified comfort facilitating sessions both virtually and in-person.
- A strong analytical mindset with a track record of identifying skill gaps and building actionable, measurable improvement plans.
What Will Make You Stand Out (Preferred Qualifications)
- Outstanding organizational and project management skills with a proven ability to successfully juggle competing priorities.
- A natural mentor and collaborator who can effortlessly inspire, motivate, and build trust with stakeholders at all levels of the organization.
- High level of comfort working independently and autonomously within a remote, fast-changing global environment.
Benefits
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
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