Director, Commercial Insights & Analytics

Director, Commercial Insights & Analytics Updated: December 10, 2025. Location: Remote, United States. Job ID: 10596 This role is primarily responsible for generating business insights to enhance the performance of Syneos Deployment Solutions including promotional, market access and medical teams. The Director, Commercial Analytics & Insights drives business information acquisition, analysis design + execution, as well as reporting/visualization. The director acts as an analytics strategy lead and will oversee a team of analysts and managers in creating actionable insights via ad‑hoc and proactive analyses, in addition to recurring reports/dashboards for internal and client stakeholders. This also includes measuring the impact and effectiveness of Deployment Solutions teams and ongoing report (e.g., weekly, monthly, QBRs) to achieve business objectives. Acts as point person for timing + quality in delivery of all such reports and insights. This role also develops and provides training to junior team members. Job Responsibilities Client‑facing lead for analytics and reporting services from pre‑implementation to project shut‑down, including gathering specifications for metrics and KPIs, report generation, developing/maintaining timelines, working with managers to assign resources, QC, and execute on insight generation activities. Act as a strategic advisor providing direction and executing analytics projects; oversee quality control functions on all deliverables including standard and ad‑hoc reports. Lead design of new reporting + analyses initiatives incorporating advanced methods such as machine learning. Oversee and aid business analyst + manager development. Lead team to generate insights on Syneos team impact, effectiveness, activities, trends, and projections regarding performance, efficiencies, and possible improvements. Train analyst team to express business value of insights, reports for both internal stakeholders and clients, as necessary. Prepare and communicate detailed process workflow plan that describe inputs, execution steps and output. Along with demonstrated initiative, uncompromised integrity and a results‑oriented mindset, the ideal candidate has: Required Education Bachelor’s Degree, preferably in quantitative area (e.g., statistics, data science) or related field Required Skills 10+ years of experience in analysis design and execution of U.S. pharmaceutical commercial analytics + reporting projects 5+ years managing teams Experience translating analysis findings to actionable insights for at least one of the following: pharmaceutical commercial, market access or clinical education, ideally with a mix of sales teams, clinical educators, medical affairs, and market access teams. Strong analytical, mathematical and quantitative skills using one or more tools: e.g., SQL, Python, R, SAS, Excel power user. Good knowledge of CRM systems including but not limited to Salesforce.com, and Veeva. Experience with visual analytics platforms (e.g., PowerBI, Tableau, Qlik) and pharma data sets. Ability to communicate analysis findings effectively with National Business Directors as well as clients in a variety of functional areas such as: sales management, medical affairs, market access, managed care, and brand teams. Strong interpersonal skills with the ability to interact with all levels of employees. Strong attention to detail. Ability to multitask, work under deadlines, manage customer expectations and execute timely deliverables. Excellent oral and written communication skills. Strong client relationship management skills. Preferred Understanding of emerging digital trends in pharmaceutical field team deployment solutions. Experience in analysis of omnichannel programs The annual base salary for this position ranges from $148,000 to $178,000. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include eligibility to earn commissions/bonus based on company and / or individual performance. At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities. Why Syneos Health? We partner with industry experts to solve and execute against today’s toughest commercialization challenges facing the world’s leading healthcare companies. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities on our Commercial Operations and Leadership teams. Join our game‑changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world. W o r k H e r e M a t t e r s E v e r y w h e r e | How are you inspired to change lives? Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled) Syneos Health has a voluntary COVID‑19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements. At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality‑of‑life balance. The benefits for this position will include a competitive compensation package, health benefits to include Medical, Dental and Vision, company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements. Discover what our more than 29,000 employees already know: work here matterseverywhere. We work hard, and smart, all in the name of getting much‑needed therapies to those who need them most. A career with Syneos Health means your everyday work improves patients’ lives around the world. Selecting us as an employer secures a career in which you’re guaranteed to: Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. To learn more about how we are Shortening the distance from lab to life®, visit syneoshealth.com. Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability or any other legally protected status and will not be discriminated against. If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, including the use of this website, please contact us at: Email: [email protected] One of our staff members will work with you to provide alternate means to submit your application. #J-18808-Ljbffr Syneos Health