Gateway Operations Representative

FedEx Trade Networks Position

FedEx Trade Networks manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. This position is responsible for ensuring customer requirements are met and takes corrective actions in case of deviations from customer requirements. Interacts with Customer Service, Product, and Global Service Centers, as required. Prepares, controls, updates, and distributes all required documents regarding consolidation and deconsolidation of freight at gateway level complying with regulations and internal procedures.

Ensures compliance with all operational procedures and regulations.

Schedules and monitors handling of incoming and outgoing consolidations and or shipments, and disposition of consolidations.

Ensures follow up with airlines to ensure consolidations fly as booked.

Assists gateway supervisor in distribution of work

Follows up with feeder stations to ensure timeliness of delivery and compliance with regulations.

Acts as gateway subject matter expert and trains employees on gateways procedures

Ensures updated consolidation schedules are updated

Maximizes margin through effective Unit Load Devise (ULD) build-up

Ensures continuous process improvement to increase efficiencies, reduce waste and improve performance to our customers

Processes air export consolidations

Works closely with other departments/gateways to deliver high level of service to customer

Liaison with all related vendors to ensure highest level of service is achieved

Resolves billing issues between FedEx Trade Networks and airline partners.

Negotiates spot rates with airline partners

Performs other duties as assigned.

High school diploma/equivalent. Three (3) related experience required.

Knowledge of US Export Regulations, ports and world geography required. Experience with and usage of Official Airline Guide (OAG) and The Air Cargo Tariff (TACT) Act required. Working knowledge of gateway/warehouse operations required. Certified to process Dangerous Goods shipments for Air Transport required. Strong analytical/math skills required.

Pay: 25.67 - 38.51 USD Hourly

OnSite Mon-Fri 8AM-5PM

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions.

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

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