Facilities Coordinator

What this job involves As a Facilities Coordinator at JLL, you'll be the operational backbone of our client's workplace, ensuring every detail of the facility runs seamlessly day in and day out. This role goes beyond basic coordination — you'll be a trusted partner to Site and Facility Managers, actively supporting maintenance operations, vendor oversight, occupancy services, and client relationship management. Conduct daily walkthroughs, respond to work orders with urgency and care, and proactively identify opportunities to elevate service excellence. Work collaboratively with colleagues across facilities management, engineering, and project management to create an exceptional workplace experience. Manage site amenities, coordinate events, maintain emergency response plans and ensure compliance with all safety standards. What your day-to-day will look like Conduct daily facility walkthroughs to ensure a clean, organized, and fully functional workplace environment while identifying opportunities for operational improvements. Respond to all work orders promptly with a focus on KPI compliance and exceptional customer service, tracking each request through to completion. Schedule and manage repairs, maintenance activities, and minor works projects while coordinating vendors, contractors, and service providers to minimize disruption. Serve as the site point of contact for amenities coordination including fitness facilities, food services, transportation, conference room management, and event support. Liaise with internal teams and vendors to ensure timely, compliant delivery of services while overseeing vendor performance and tracking service level agreements. Maintain accurate records and documentation including work orders, equipment inventories, emergency response plans, vendor contracts, and building access management systems. Respond to urgent facility issues and emergencies following established protocols, ensuring all services meet contractual obligations and applicable safety regulations. Required qualifications HS diploma or GED 5+ years of experience in facilities management, property management, hospitality, or related operational fields Superior customer service skills with the ability to maintain professionalism and composure in high-pressure, fast-paced environments Excellent communication, organization, and problem-solving abilities with a proactive, solutions-oriented approach Ability to work independently with minimal supervision while effectively managing competing priorities and rapidly evolving client needs Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and ability to learn computerized maintenance management systems Self-motivated, confident, energetic, and flexible with strong attention to detail and commitment to service excellence Preferred qualifications Experience with computerized maintenance management systems (CMMS) such as Maximo, Corrigo, or similar platforms Knowledge of local occupational health and safety requirements, critical facilities operations, and vendor management for specialized services Understanding of basic technical aspects of building systems including HVAC, computer room air-conditioning, chiller systems, fire protection, and mechanical/electrical systems Experience managing workplace amenities, coordinating events, and supporting office moves or reconfigurations Familiarity with emergency response planning, evacuation procedures, and after-hours incident management IFMA, BOMA, or other relevant facilities management certifications Schedule M‑F 9AM‑5PM Location Greenwich, CT (On‑site) Compensation Estimated compensation for this position: 61,000.00–70,000.00USD per year. This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Benefits 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay EEO & Accessibility Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at View email address on click.appcast.io. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. #J-18808-Ljbffr