Office Manager

Job Description

The Office Manager oversees administrative and financial support functions across the dealership, ensuring smooth daily operations. This role manages office processes, supervises office staff, and ensures accuracy in reporting, payroll, and compliance with dealership policies.

Essential Job Functions

Daily Operations

• Prepare and process morning and evening deposits.
• Finalize deals, pull contracts, and enter data into VEH for all locations.
• Complete and process payroll, including approving timecards and tracking hours.

Financial & Administrative Support

• Reconcile accounts and bank statements for all locations.
• Prepare daily reports, including sales commissions, attendance, and others as needed.
• Manage titling, cashiering, and related administrative tasks.

Team Supervision

• Directly supervise office staff, providing training, guidance, and regular performance feedback.
• Address employee concerns and resolve issues in accordance with company policies.
• Perform other duties as assigned by management.

Requirements

Knowledge, Skills, and Abilities

• Analytical Ability: Strong skills in identifying issues, resolving problems, and improving processes.
• Communication: Clear verbal and written communication, with the ability to explain policies and procedures effectively.
• Organization: Ability to manage multiple tasks, prioritize work, and meet deadlines.
• Leadership: Ability to supervise, delegate effectively, and build strong working relationships.
• Technical Skills: Proficient in Microsoft Office, accounting software, payroll systems, and dealership management systems (DMS).

Preferred Education/Experience

• High school diploma or GED required; additional education in accounting, business, or related fields preferred.
• 1+ years of office management experience in a dealership setting preferred.
• Notary Public certification preferred.

Work Environment

• Office setting with moderate noise level.
• Reasonable accommodations can be made for individuals with disabilities.

Physical Demands

• Regularly required to sit, use hands, talk, and hear.
• Occasionally required to stand, walk, kneel, or lift/move up to 10 pounds.

Compensation & Benefits

• The employee will be paid an hourly wage of $25.00–$30.00 per hour. Starting pay is determined based on factors such as experience, qualifications, skills, education, and geographic location.
• Benefits: Comprehensive benefits package including health insurance, dental insurance, vision insurance, 401(k) with company match, paid time off, and employee discounts.

Performance-Based Bonus

The employee may be eligible for a discretionary performance-based bonus, determined by individual and company performance. Bonus eligibility is based on key performance metrics, including goal achievement, work quality, and overall contribution. Bonuses are not guaranteed and are awarded at the employer’s discretion. The employee must be actively employed and in good standing at the time of payment.