Comprehensive Care Coordinator - Ambulatory Care Management

Location: Onsite or Remote – Flexible Hybrid Work Schedule: Monday-Friday, 8am-5pm Posted Date: 07/07/2026 Salary Range: $35.47 - 48.82 Hourly Employment Type: Indefinite Primary Duties and Responsibilities In this role, you will be responsible for coordinating activities surrounding “Patient Centered Care”. These activities include, but are not limited to, identifying current and new patient populations through risk stratification lists and chronic conditions requiring one‑on‑one support in coordinating and managing care activities. You will provide comprehensive coordination of care for patient populations at risk for readmission. The level and intensity of care coordination will be situational and appropriate based on patient need. Depending on operational needs, you may be embedded in any supported clinic, provide remote support, or serve as a float traveling to the practices where other Care Coordination Consultants (CCCs) are located for coverage to assist primary care physicians and the Primary Care Network (PCN). Your focus will be on case management support and coordination of care for patients identified in a risk group, executing complex tasks which will improve the patient experience, the health of our UCLA populations, and reduce total cost of patient care/utilization. You will work as part of the patient’s interdisciplinary care team, which includes Registered Nurse Case Managers/Clinical Social Workers (RN/CSW), physicians, and pharmacists, to develop a cohesive care strategy for patients with complex care needs. Under direction, you will support departmental functions, administration, and perform related duties as assigned. Job Qualifications Required: At least one year of experience in Healthcare. Bachelor’s Degree in a related field or equivalent education or experience. Skills in prioritizing assignments to complete work in a timely manner when changes in workload and assignments, pressures of deadlines, and/or heavy workload arise. Demonstrates basic knowledge of physician office policies and procedures. Ability to prioritize and perform multiple tasks simultaneously with minimal supervision. Proficiency in Microsoft Word and Excel with accuracy and appropriate formatting. Skill in reading and understanding documents written in Standard English text for informational communication, action and distribution. Writing skills to compose, edit and proofread routine business correspondence using appropriate English grammar, syntax, spelling and punctuation. Strong interpersonal skills and extreme resourcefulness. Oral communication skills to speak with individuals of varying backgrounds to obtain and convey specific information. Ability to establish and maintain cooperative working relationships with physicians, staff, patients, and administrative personnel. Excellent analytical skills. Ability to independently analyze information or problems, identify relevant factors, trends, and options, then implement and monitor solutions. Ability to perform basic mathematical calculations quickly and accurately. Ability to perform job duties in a detailed and accurate manner. Skill in performing with frequent interruptions and/or distractions. Ability to maintain helpful, caring and courteous relationships with patients, co‑workers, and physicians. Working knowledge of the organization and where to go to get issues resolved. Able to adhere to departmental attendance standards. Ability to work occasional overtime, as needed. Working knowledge of University policies, procedures and forms, as they relate to performance of job duties. Knowledge of Medical Terminology. Ability to speak conversational Spanish. Conditions of Employment As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. Current/former UC employees are subject to a personnel file review. #J-18808-Ljbffr UCLA Health