Customer Service Clerk / Greeter

Job Description

Job Description

Customer Service Clerk / Greeter

Temp-to-Hire

Schedule: Monday–Friday, 7:55 a.m.–5 p.m.

Locations (REQUIRED): Wildwood, Bushnell, and The Villages

Pay: Starting at $15.71 (Based on experience)

• Must be able to work at ALL three locations listed above. No exceptions.
• This is a public-facing role with standing, walking, and customer interaction throughout the day.

This position supports the Sumter County Tax Collector’s Office by providing front-line customer service, phone support, clerical assistance, and road test administration. You will be the first point of contact for the public and play a key role in ensuring efficient, courteous service.

• Greet customers, determine the purpose of their visit, and direct or escort them appropriately
• Resolve routine customer questions and complaints professionally
• Physically verify vehicle identification numbers (VINs)
• Answer and route phone calls; provide information and take messages
• Enter and retrieve data using computer-based systems
• Perform general clerical duties, including record retrieval and research
• Prepare and verify receipts, forms, and payment-related documents
• Process incoming and outgoing mail
• Administer and monitor road tests
• Operate office equipment such as copiers and standard office machines
• Maintain regular and reliable attendance
• Stand and walk for extended periods throughout the workday

• High school diploma or GED
• At least one (1) year of clerical and/or customer service experience
• Valid Florida driver’s license with a driving record acceptable to the insurance provider
• Ability to work in Wildwood, Bushnell, and The Villages
• Strong customer service skills and attention to detail

• No visible tattoos above the T-shirt line or on the hands

• Fairly physical role
• Requires frequent standing and walking for long periods