Associate Account Executive

About Resident:

Resident is an asset-light experiential platform that creates world-class experiences for enterprise

clients. After producing 4,000+ events and more than QUADRUPLING our business since 2021, we have demonstrated value for all three of our key stakeholders: event clients, venue partners, and the talented vendors and hospitality professionals that are responsible for executing our experiences.

We offer clients the opportunity to host small to large format (10-1,000 person) experiences within our

portfolio of properties, and have created a systemized project management process that saves clients

time by removing the often-frustrating, manual processes of project management coordination from

their plates.

Many of our events are focused on creating elevated culinary experiences. We have a roster of chefs that hail from the world’s best restaurants, including Eleven Madison Park, Noma, Per Se, and Atomix. They choose to work with us because, unlike their day jobs, we give them creative control to design and execute whatever menu they choose (within loose guidelines). By cooking in an open kitchen and

personally introducing each course, the chef has a unique opportunity to network with guests, gain

personal exposure and build their brand. Our clients love engaging our brand for seated dinners,

reception events, and canape & cocktail parties because of the immersive & interactive nature of our

experiences that showcase our best-in-class talent.

Through a recent acquisition of BLACE, Resident now has the ability to offer clients a broader set of

event types inclusive of conferences, trade shows, galas, art fairs. These large-format experiences

leverage a network of best-in-class vendors (furniture, audio/visual, floral, etc) to execute all facets of

the experience our client desires.

By transporting our guests to an unexpected place and offering them an unmatched experience, we

create a lasting impression for the guests of our client. Our approach creates a superior ROI for our

clients when compared with other incumbent hospitality concepts like restaurants, catering halls and

event spaces, prompting 65% of our client base to return each year.

Select investors:

• Valor Equity Partners (invested in: Tesla, SpaceX, Reddit)
• Bienville Capital (invested in: Zola, Qualia, and Ro)
• Quality Branded (owners of: Smith & Wollensky, Quality Italian)
• Mike Kennedy (co-owner: Olmsted + Maison Yaki).

Select clients: Blackstone, Ropes & Gray, The Clinton Foundation, Cravath, Goldman Sachs, Google,

Inspirato, LinkedIn, Pinterest, Nextview Ventures, Sprinklr, Snowflake, Verizon, White & Case, Palantir

About the role:

Resident Hospitality is looking for an Associate Account Executive. This role is an opportunity for a Sales Development Rep or Business Development Rep ready to take on closing responsibilities, or an

early-career salesperson with strong initiative and client-facing experience.

• This person will work directly with an Account Executive in a pod structure and play an instrumental role in forging new relationships.
• This person will wear many hats, including building your own pipeline, qualifying inquiries, understanding client needs, preparing proposals, and guiding opportunities through signed agreements and payment.
• You’ll receive coaching from senior team members while developing the skills to independently manage a book of business.
• This role will benefit from the ability to renew past clients, as well as our significant volume of inbound inquiries.
• Our hire will be extremely organized and disciplined in following the processes our company has put in place to ensure execution aligned with Michelin-level standards. This person will thrive at problem solving, be relentless with follow-up, and shall possess excellent communication skills to convey thoughts clearly and effectively through both oral and written correspondence.
• Our hire will be obsessed with customer service and ensuring that each Resident client comes back for more.

What You’ll Do:

• Identify and prospect potential clients through email, phone, LinkedIn, referrals, and targeted research.
• Generate qualified meetings and new private-event opportunities.
• Respond promptly to assigned inquiries and qualify event needs, budgets, dates, guest counts, and decision timelines.
• Manage smaller deals from initial conversation through proposal, negotiation, signed agreement, and required payment.
• Create client proposals along with associated anticipated costs, meeting margins, and adequately drafting custom language into contract templates to reflect all terms and conditions associated with each event sold.
• Recommend suitable venues and event experiences based on client needs.
• Prepare accurate proposals using approved pricing, packages, and templates.
• Maintain consistent follow-up and establish clear next steps with prospective clients.
• Partner with senior sellers on larger or more complex opportunities.
• Coordinate with venue and production teams to confirm availability and feasibility, then provide a complete handoff after booking.
• Keep CRM records, pipeline stages, and forecasts current.
• Participate in sales training, call reviews, and coaching, and apply feedback to improve performance.

What We’re Looking For:

• Approximately 0–2 years of experience in sales, business development, hospitality, or another client-facing role.
• Strong written and verbal communication skills.
• Being highly motivated and thriving in a fast-paced environment with the ability to create your own momentum.
• Proactive, resourceful, and comfortable taking ownership without waiting for direction.
• Comfort initiating conversations, making outbound calls, and following up persistently.
• Organization and attention to detail, with the ability to manage multiple opportunities and deadlines.
• Commercial curiosity and the ability to listen, ask thoughtful questions, and recommend relevant solutions.
• Accountability, initiative, and a willingness to learn through feedback.
• Interest in hospitality, food, events, and building client relationships.
• Familiarity with CRM systems and prospecting tools is a plus.
• Prior SDR or BDR experience is welcome. Previous closing experience is helpful but not required.

Start Date: target of 12/1

Location: This position is an in-office position five days per week- the Company offices are located in Manhattan

Compensation

• Base: $60-70k
• On Target Earnings: $80,000-90,000
• Benefits - 100% employer-sponsored healthcare (Cigna), 50% Dental, 50% Vision, One Medical membership, FSA, commuter benefits, and 15 days of PTO + 12 paid national holidays. Lots of delicious food, great wine, and compelling characters, including 8 tickets to Resident events each year.