Call Center Representative

Outbound Call Center Representative Interact by phone with outside parties to conduct follow up for legal paperwork for serious medical injuries. Main Job Tasks and Responsibilities: Contact private individuals by telephone Deliver prepared scripts to persuade client to sign a legal document Respond to client's questions with empathy and compassion Identify and overcome objections Take the client through the contract process Maintain client and potential client data bases Follow up on initial contacts Complete records of telephonic interactions Education and Experience: Legal/Medical/Pharmaceutical background is a plus Maintain confidentiality Proficient in relevant computer applications and call center systems Excellent typing skills Organized and ability to follow up Proven track record in sales Key Competencies: Communication skills Persuasiveness Problem solving Adaptability Compassionate Negotiation skills High energy level Knowledge of Microsoft Office Suite We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, religion, gender, age, disability, genetic information or reprisal. #J-18808-Ljbffr