Remote IT Ops Lead: Production Support & Incidents
HealthEdge
New York, NY
- Remote job
HealthEdge is seeking an IT Technical Operations Manager to optimize production support and technology delivery for our customer-facing systems from a remote US location. Responsibilities include driving operational excellence, generating SLA reports, leading incident RCA, coordinating with onshore/offshore teams and vendors, and ensuring governance and compliance across complex health care platforms. #J-18808-Ljbffr HealthEdge
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Remote IT Ops Lead: Production Support & Incidents in New York, NY vacancy
$117.5k - $176.3k
...Systems Administrator - Global Ops Shift Lead (26-380) to join our team of... ..., this role is essential to supporting the U.S. President, the Secretary... ...on-site work with no remote options.Position Overview:The... ...the Missile Defense System. It is a vital operational system...Remote workFull timeWork experience placementRelocationFlexible hoursShift workNight shift- Fulton County Schools seeks a Technical Support Specialist II to serve as a primary escalation... ...with accountability for complex incident resolution and service delivery performance... ...deliver Tier 2 and 3 support via on-site, remote, and field channels, maintaining end-to-end...Remote work
- ...You will deploy, configure, troubleshoot and optimize MES setups, coordinating with Deployment Support and Customer teams to ensure secure, efficient and scalable production environments. The role requires a Bachelor's degree or equivalent experience, 10+ years of systems...Remote job
- United States Digital Space LLC is seeking a remote POS Administrator to own and optimize our POS landscape across multiple locations... .... Ideal candidates have 2+ years in POS administration, strong IT support background, and solid knowledge of hardware, software, networking...Remote job
- HCLTech in Houston provides dedicated on-site IT/OT support to ensure seamless operations and... ...for local IT/OT issues, coordinating with remote teams for escalations and adhering to ITIL processes. The role covers incident management, site operations, preventive maintenance...Remote workLocal area
- HCLTech is seeking an experienced on-site IT/OT support engineer for Florida sites. You will act as the Site SPOC, handle incident management, triage, and hands-on break-fix support... ...to SLAs. You will coordinate with remote teams, maintain site documentation, perform...Remote work
- THINKINK is seeking a Managing Editor & Content Operations Lead to independently produce high-quality B2B content while elevating other writers. You will oversee end-to-end content production across multiple client accounts, ensuring accuracy, clarity and strategic relevance...Remote jobFull timePart time
- Kaiser Permanente in Washington, Renton, seeks a talented IT professional to lead complex Epic configuration, testing, validation, and ongoing production support, applying clinical or IT systems knowledge to advance safe, high-quality care. You will document future-state...
$20 - $25 per hour
...is seeking a Desktop Support Analyst in Tampa, FL.... ...of action within the incident management process (ITIL... ...use, mobile users, remote access, email systems... ...* Participate or lead larger projects that... ...technical procedures for products supported by IT* Provide support to the...Remote work- ...recruiting for a Maintenance Supervisor to lead and manage hotel operation and maintenance at our Austin properties. You will support engineering leadership to uphold maintenance... ...staff, with additional duties as needed. Remote work is not applicable; the position is based...Remote workHourly pay
- ...professional to serve as a Lead Application Analyst supporting our Epic Billing... ...with business and IT stakeholders to... ...supervisory functions.This REMOTE Lead Application... ...participates in: 1) Incident and Problem Management... ...implementation/production support as required....Remote workTemporary workRelocation package
- ...technology services company is looking for an Incident and Problem Manager in California. The... ...oversee incident management processes, lead a remote team, and drive continual improvement in... ...Key qualifications include 3+ years in IT service management, strong technical...Remote work
- ...now.We are currently seeking a Lead Systems Programming Analyst to... ...(US).Linux Restoration and Support Lead - Job DescriptionTeam: Linux... ..., and infrastructure-related incidents and problem management activitiesAdminister... .... While many positions offer remote or hybrid work options, these...Remote workWork at officeFlexible hours
$115k - $155k
...Network Administrator Lead to lead enterprise systems... ...network administration supporting the U.S. Military... ...of Operations (COOP), incident management, and restoration... ...Department of Defense IT enterprise. Key Tasks... ...position is primarily remote. Candidates located in...Remote workFull timeContract workFor contractorsLocal area$110k - $150k
...revenue. Trusted by leading enterprise brands... ...technical Lead IT Specialist to own... ...compliance, and core productivity platforms (Google... ...foundations that support SOC2/ISO readiness... ...identity design, and incident readiness.Work... ...open to hiring fully remote candidates. We post...Remote workPermanent employmentFor contractorsLocal area- ...AnnuallyIndustry Broker DealerSelling Points Lead impactful production management initiatives in a dynamic,... ...excellence.Job DescriptionLead Support Analyst, Shared Services & Production... ...ITIL support practices, including Incident, Problem, Change, and Release Management...
- ...Responsibilities span cloud environments, IAM, networking, SaaS tooling, endpoint administration, security hardening, monitoring, and incident response. You will ensure systems are secure, highly available, well-monitored, and scalable for a platform serving over 1 million...Remote jobWorldwide
- Aidoc is seeking a Technical Support Engineer dedicated to enhancing customer satisfaction through technical expertise and problem-solving... ...platform reliability by diagnosing and resolving complex production issues while serving as a vital connection between customers...Remote job
- ...environment, ensuring SLA achievement and high-quality end-user support. You will lead senior technicians, manage escalations, drive process... ...improvements, and coordinate with cross-functional teams to maintain production system availability. This role requires a Bachelor’s degree...
- ...Systems Administrator, Lead to provide technical leadership... ...capabilities while supporting both POSIX and S3-... ...requires on‑site work. Remote or hybrid work options... ...capacity planning and incident response. Produce and... ...cyberinfrastructure facilitators, and IT teams to identify and...Remote work
- ...Job Title: IT Administrator Lead Reports to: VP of IT Status: Exempt... ...with leadership to support the organization’s broader... ...vulnerabilities, security incidents, and unauthorized activity... ...Support ● Provide local and remote IT support for corporate and...Remote workWork at officeLocal area
- ...The Help Desk Specialist II - Lead serves as a senior technical and... ...the Help Desk team, providing support while leading day-to-day... ...ticket quality, and ensures that incidents, service requests, and escalations... ...—phone, email, chat/IM, remote tools, Teams/Zoom, walk‑ins, and...Remote workLocal areaImmediate start
- ...talented Team.Job Title: IT ServiceNow... ...LeadLocation(s): Chicago, IL (Remote) Position Summary The Tools Team Lead is a hands-on... ...people leadership, supports Senior Developers... ...enhancements, and production support across ServiceNow... ...queues and ensure incidents, requests,...Remote work
- ...from day one OR Initial remote for 2-3 months and then... ...Engineer, you will lead end to end User Acceptance... ...vehicle systems. Align with Product, Engineering, SRE/... ...Compliance, and Dealer/Field Ops on acceptance criteria.... ...and staged rollouts; support hypercare post-release....Remote workContract workWork at officeShift work
- ...AdministratorWork location Omaha, NEIs it Hybrid, onsite or remote position Hybrid with Tue, Wed, Thu mandatory Work... ...(DR), and replication mechanisms.Experience supporting production environments, troubleshooting incidents, and collaborating with application and...Remote workWork experience placementWork at office3 days per week
- ...design and implement security policies, and manage incidents with 24/7 availability in a non-remote setting. You will lead security projects, perform deep packet analysis with Wireshark/PAN-OS, and collaborate with IT teams to ensure business continuity while aligning...Remote workContract work
- Dolby Laboratories in Atlanta seeks a Senior Operational Support Engineer to lead critical incidents, drive production reliability, and shape operational practices at scale across OptiView. You will own incident response for Tier-1 services, implement IaC, and partner with...
$110.5k - $205k
...of national security. Job Title: Lead, Systems Administrator Job Code:... ...with government regulations, and supporting security operations. This role requires... ...upgrades, patch management, and incident response. Travel up to 15% to support remote sites, attend training, or...Remote workLocal areaFlexible hours- Compunnel, Inc. is seeking a Production Support Leader in Lisle, IL to guide the team in resolving support issues within defined timelines... ...manager in day-to-day execution. The role emphasizes coordinating incident management across multiple teams and driving root cause...
- ...- Senior consultant, Network support engineer. SME, Infrastructure... ...53208Is it Hybrid, onsite or remote position - Full time Onsite Client... ...Customer Network engineering lead and SMEs Perform network monitoring... ..., and timely resolution of incidents and service requests. LAN (...Remote workFull timeWork experience placementWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Remote IT Ops Lead: Production Support & Incidents. Be the first to apply!
Related searches
- senior network engineer remote New York, NY
- business intelligence analyst remote New York, NY
- document specialist remote New York, NY
- chief of staff remote New York, NY
- it director remote New York, NY
- remote legal intern New York, NY
- remote accounts receivable New York, NY
- remote cio New York, NY
- remote customer service chat New York, NY
- junior designer remote New York, NY


